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September 2024 by Lisa Jones
Jesse was so very kind and helpful on helping me get into my new car. I highly recommend coming seeing him and his fellow coworkers. He even delivered the car to my job because I couldn't make it to him. Go see him if you need a car.
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September 2024 by Ashley Feagin
I got my car serviced there today. I forgot the young lady's name, but she was very friendly and professional. She explained the process and also gave me snacks while I waited for my car to be finished. She was great! Also enjoyed watching YouTube while I waited lol I will definitely be back next time my car needs to be serviced!
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September 2024 by S9 NightsArmy
My experience here at Tuscaloosa Mazda was outstanding. Jesse went above and beyond on helping me get into the car of my dream. The whole team was very polite to me. I highly recommend coming here and getting a car from Jesse and his other sales team.
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September 2024 by Taya Doughty
I want to say a big thank you to Kristen love her super friendly and sweet went in looking for something and got in a new 2024 car staff was almost friendly 10/10 recommend love my car.
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September 2024 by Opal Daniels
Thank you Tim for your professional service today. I hope to hear from you again regarding the situation we discussed. I bought my Mazda CX5 from your dealership four months ago and could not be happier with my purchase. Thanks.
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September 2024 by anthony brown
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August 27, 2024
This was by far one of the worst experiences of my life. I went to Tuscaloosa Mazda in July and purchased a car. My sales representative was Jacob, and the manager was Lisa. The paperwork process was a nightmare, and I had to go back and forth for a month because of various issues with the car. I had paid a $2,000 down payment, but the driver's seat was damaged, and they wanted to charge me $1,500 to repair it. Additionally, the car had cosmetic damage and didn’t come with a trunk cover, so I had to bring the vehicle back multiple times to address these problems.
Even after all this, I dealt with four different sales managers just to complete my paperwork. In the end, I returned the car because of the sheer number of issues. The staff was incredibly unprofessional, and they made several promises they did not honor. It seems they ended up firing most of the employees there, but that didn’t help my situation. I drove a car for almost two months without the deal being finalized. I strongly advise against going to this dealership. If you're looking for a Mazda, find another location because this one is incompetent, unprofessional, and utterly lacking in integrity.
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August 2024 by Preshious Austin
Robyn is the best . She is a delightful soul and she made it happen for sure. If you are looking for a new car this is the right place. God it for me he can do it for u
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August 2024 by Tony Snow
Really great people going the extra mile to help.Ask for Robyn when you come. She really went over and beyond for me and my family.Robyn didn’t stop until she got me approved for a nice quality vehicle. I’m blessed that she greeted me when I walked in. I wouldn’t be riding right now without her. Thanks again Robyn. You’re the best.
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August 2024 by Joshua Wink
I recently had the pleasure of working with Jacob at Tuscaloosa Mazda, and I couldn’t be happier with the experience. Jacob was incredibly understanding and super informative about everything. His extensive knowledge of cars, especially the Mazda3 Carbon, was evident as we spent a lot of time researching it. Despite the time spent, Jacob remained patient and provided us with helpful information that truly enhanced our car-buying experience.
Thanks to Jacob, we are now thrilled with the car we purchased. His professionalism and customer service skills are top-notch. He was very approachable and made the entire process feel organic, without any pressure. We genuinely appreciate his efforts.
Jacob Conger is a priceless asset. I highly recommend him to anyone looking to buy a car. We would love to purchase a car from him again in the future!
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August 2024 by Tim Brand
Great people, Awesome Ride ?
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August 2024 by Joseph Pennington
All the staff there was great fast service Jacob was my Sales rep he was fantastic on help me get a new car there’s only 5 stars on here but I give Jacob a 10 star
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July 2024 by marcus hemphill
Jacob the salesman made the car buying experience painless fun an enjoyable with his knowledge of the car eagerness to help an overall positive energy most car salesmen are pushy an overbearing but he was the exact opposite an I would definitely go back to buy another car from the dealership strictly because of Jacob so if you plan on buying please see Jacob Conger at Tuscaloosa Mazda I promise you won’t regret it
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July 2024 by Petty Betty
BEWARE AND APPROACH THOSE EMPLOYEES WITH CAUTION!! THEY'RE VERY MISLEADING, CONTRADICTIVE, RUDE, PUSHY, UNORGANIZED, AND HAVE THE MOST EXCUSES/STORIES ABOUT EVERYTHING!! THE WORST DONT WASTE YOUR TIME!!
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July 2024 by april wilson
They are very helpful, even delivered my car to me, So thankful for Sawyer Perrigin he was great to us. Love my car.
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July 2024 by Amanda
Tuscaloosa Mazda made purchasing a vehicle easy and painless. By the time my purchase was complete, I felt like family. Ask for Sawyer if you need a vehicle. He professional, polite and never pushed to close the deal.
