JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they have provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more with free shipping and curbside pickup available. Customers can also explore the new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. The JCPenney Department Store in Tuscaloosa, AL offers a wide range of national brands such as Adidas and Levi's along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers have reported positive experiences at the store, with helpful and knowledgeable staff members, such as Jessica, an African American female with a black haircut who assisted a customer in the beauty department, and James, a friendly and polite man in the jewelry department. Customers have also noted the store's nice appearance and good prices, especially when using coupons. However, some customers have experienced long lines at checkout, with only one checkout/customer service station open. Overall, JCPenney in Tuscaloosa, AL is a great place for customers to shop, with a wide range of products, helpful staff, and competitive prices.
A worker in bueaty named Mei Mei helped me really well. She is such a great employee. I would recommend her to anyone that comes into bueaty, she is the best.
December 2025
The sales were great but the selection has gotten slim.
December 2025
No cashiers on the weekdays during the Christmas holiday.