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December 2023
They have changed their policy on repair times , so be aware of this before purchasing Geek protection. They also now lack their response to customers during repairs, no updates, AT ALL..
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December 2022
They did not help me and they kept transferring me to every other person who also could not help me and at the end it still was not resolved
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October 2022
Debbie "fixed" my laptop. She said it was just loose wires causing my screen to flicker. I picked up the laptop and brought it home. It was exhibiting the same exact issues as when I brought it in, and the screen started flickering immediately.