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January 2024 by King Craig
Everybody was professional and pleasant
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January 2024 by Curtis Golightly, Jr.
Quick, friendly, and efficient service.
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January 2024 by Donalee Lasseter
Enterprise was able to find me a car during a stressful situation where I thought my car had been stolen. They came to pick me up at my hotel to take me to their store and provide me a car. Then when I return the car the next day, since my car had been found, they drove me to the impound area. They gave me a final bill for one day of rental. They were very professional and efficient throughout. I was not very happy with the Nissan Altima that I was given and it’s not Enterprise‘s fault. But as I drove from Tuscaloosa to Madison Alabama and I encountered bumpy roads especially on interstate 59. The car was very rough and bounced bouncy going over the rough road in the right lane of interstate 59 getting into Birmingham I’ve been renting from Enterprise for many years and they always give satisfactory and they go above and beyond many times for me.
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January 2024 by Traci Allen
My experience was great , customer service handle all my lil problem and put me in what I needed thanks to Carson Moore great customer service , during a very hectic and busy time the wk of Thanksgiving Enterprise on skyland Blvd Tuscaloosa Al. Thanks
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January 2024 by Cutie Pie
Hard to get estimates online
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January 2024 by Lisa Garrett
This staff is the best I have seen anywhere in a long time. The ladies that work there are friendly, helpful and hard working . I had just about given up on customer service anywhere. It's been a long time since I have seen a staff that didn't complain or make you feel like you were a botherThank you ladies Melissa McHaney
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January 2024 by Takishia Tillman
My grandmother always told me that if you don’t have anything nice to say, then don’t say anything at all…
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January 2024 by Laur
Such a great staff! I’ve gotten into two accidents this year and needed a rental and they have been great each time and made the process so much easier. Shoutout to Byron for being so much help!
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January 2024 by Jordan Patton
Weekend of 1/6/2024, the family needed a mini van to get to Ga on short notice. Unlike Hertz, we didn’t have to wait, we got a call early stating there was a vehicle already ready. Dropped the car off a couple of days later. Great customer service. From start to finish as usual at the Tuscaloosa location. Thanks you all.. ( The Joneses!!!!). See ya soon!!!!!
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January 2024 by Robin Howze
Wasted too much of my time at this store ijs
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January 2024 by Jordan Brand
Hannah was very helpful from start to finish. Very fast renting and everything was great and simple.
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January 2024 by Donald Boggs
Did a great job under trying circumstances
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January 2024 by Taylor Fearce
Jasmine was great! Really no wait time. She got us in and out of here! We was skeptical but we will definitely use enterprise again! Thanks for you all excellent customer service!
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January 2024 by Ashleigh Beard
Very friendly staff.. very efficient
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January 2024 by Quitta Harden
The cars need to be updated. The car that I used maintenance light was on. I wasn’t explained about the gas. I ended up having to physically take my debit card back so that I could be charged. That was a huge inconvenience. I tried to call multiple times but no one answered the phone.
