Terrible customer service. When you have an issue, good luck. They do not answer the phone. They do not take a message.
August 2020
Worse service ever!! Traveling across country in rain needed wiper blades and they were not helpful Very small place to get in and out We were pulling a car and couldn't turn around and they were like sorry and did nothing Only U Haul "center" in Tuscaloosa area. Sad
June 2017
The truck was not available for our morning pickup, then our appointment was retroactively reduced by ¼ so we had that much less time to move. These people don't give two craps.
From Collegeboxes at U-Haul Moving & Storage at Skyland Blvd
Collegeboxes provides full-service moving, storage, and shipping for students attending schools near Tuscaloosa, AL. By offering free pickup and delivery, Collegeboxes is the most convenient way for you to move to school and store items during summer break and semesters off. You benefit with the best program and price because services are provided at the local U-Haul location. Save money and skip the headache! Collegeboxes, the most trusted name in student storage & shipping since 1999!