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March 2024 by Cedric Jones
Good customer service
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January 2024 by EME Slim
The cashier was very rude. I think she’s the assistant manager. She had a nasty attitude. I feel like if you don’t like your job get a new one.Also wouldn’t let me use my rewards.
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October 2023 by hailey alford
the worst experience ever!!!!!!!!!!!!! the assistant manger as she said she was would NOT give us a refund for shoes they ordered online for my husband then sold when they came in from up under him!!! $240!!! she was very rude and made me leave the store we have a whole video of the whole thing!!! also a lady came in behind us and they denied her refund also! she had everything on video also !!! i'm sure she will leave a review also!!! i have told my husband family and mine they will no longer shop with this company ever again for our shoes or the kids shoes!!!! feel free to ask us for the videos cause we would paint it if it let us
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October 2023 by Quin Alford
The worst experience ever they kicked me and my wife out the store cause we asked for a refund not only that they sold the shoe I bought for store credit I will never see city gear or hibbets ever I have a video of us getting asked to leave for a refund
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October 2023 by Roderick Logan
She was unknowledgeable about the 10 dollars awards but I got what I wanted and my reward will expire soon hopefully I will go to another store and use it
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August 2023 by Angela Bunton
The price is right and the service was nice and friendly
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April 2023 by India Carlisle
Shoes were priced wrong and sales associate refused to sell me the shoes at the price they were marked as. Rude about it as well.
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March 2023 by A W
Store has a nice selection of shoes and athletic clothes and joggers.
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March 2023 by derrick Wright
The raffling system is awful, the save shoes for whomever they choose to
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August 2022 by NBAthekid 09
Great,clean
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July 2022 by Marphus Prewitt
STORE EMPLOYEES DO NOT OPENLY DISCLOSE THE NO REFUND POLICY....EVEN WHEN ASKED ABOUT RETURNS
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February 2022 by Ronnie Watkins
Fly merchandise foe men and women get yo weekend outfits.
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December 2021 by Reigning Stars
Called the store coming from Columbus,Ms in search of a specific item. This was about 5 minutes ago. (It’s now 3:54pm on 12/09/2021. The lady who answered the phone was extremely rude I asked about size 10 Uggs she literally Huffed on the phone ! I tried to explain the situation with me coming from a distance to the store and she hung up! Customer Service was HORRIBLE! I was not rude nor did I say anything rude to her in any kind of way.! This would have been my first time shopping at this store and honestly after this verbal transaction I NEVER want to. 10/10 do NOT recommend !
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December 2021 by J G
Great Urban store, never the less with being a millennial. I rember parisian. Which was also I great urban store. However like belk which takes return and offer you your money back, but got away from in style urban clothing.with that I bought a pair of camouflage pants that where skinny jeans,but suttle in style . City gear choice of clothing pops with color and style and is expensive. My waist is 36 pants were in relaxed section. No need to try own. Upon taking them back. I was offered a in store gift card or I could pick something else in store. My dilliema is if, I can not receive cash back. Why can, I not use the card in hibbett sports for more options. IAre your policies just a urban thing.
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April 2021 by anissa Ellington
Great clothing and shoes