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July 2023 by David Hoffman
Horrible experience. I made an appointment with Budget, but tried to call Avis after trying to call Budget over and over since they are in the same building. I couldn’t get in contact with either. The corporate manager couldn’t get in contact either so fortunately he refunded me.
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June 2023 by Haley Arthur
Quick and friendly. We were on the road in 5 minutes of arriving
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May 2023 by PEDRO CAPOTE
Made reservations one week in advance, called the day before to confirm and request a pick up at my home two hours after the original time. Called the day of the pick seeing that no one had shown up on time, told that they did not have the vehicle that I had reserved.There was no mention of a request to pick me up.I have been an Enterprise customer for a long time, but I guess that customer service no longer exists or is necessary, needless to say that I will never rent from Enterprise again.
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May 2023 by T Brown
Actually rented from Budget, car was dirty and smelled of cigarette smoke. The agent at the desk was super nice and helpful.
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May 2023 by Tonjalin Samuel
Claim they don't take bank cards
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September 2022 by Richard Garner
I have rented 3 times this year here, and all have been easy peasey. Nice, professional people with clean cars. Last time I was upgraded with a sunroof vehicle! Will be back.
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May 2022 by Bea Mariz Carlson
Janice was the best! She helped us a lot while we were in Tuscaloosa for 2 months!!!
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April 2022 by Nancy Stokes
Once we arrived back to drop off the rental we found out that it takes up to 2 weeks to get our deposit back, we were not informed about this. Their customer service was very rude and we still didn't get the information we needed. I will not be renting from them again.
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April 2022 by Brenda Walters
They are wonderful! Great experience every time. Nice, friendly staff that makes sure everything is good.
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December 2021 by Gregg
Great and fast transaction time as well as the only place I could find a car in a 50 mile radius.
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October 2021 by Freda Jackson
Nice car Chrysler 300
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September 2021 by Andrea Howell
Great place to rent from!
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July 2021 by Victoria Ellis
Avis is a great company but looses a lots of service and customers by running credit checks to be able to rent. Many made reservations and after arriving discovered they could not rent because 1- They didn't have a Major credit card and 2- They didn't pass a credit check.
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June 2021 by Angela Channell
Fast and reliable service. All vehicles are clean and great people.
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April 2021 by Joel Channell
Very good service. Way better than enterprise.
