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“I am so happy with my purchase. The staff were so helpful and knowledgeable about the furnishings. They are so nice. Also the men that delivered the furniture were so nice and so helpful. They asked me every time before they put a piece of furniture in place, is this where you want this. I really appreciate that, because I wouldn’t have been able to move the furniture around once they left. Amazing shopping experience ?”
“Royal Furniture has always been my first choice when it comes to furniture shopping. During one of my earliest experiences I met a sales lady named Jennifer at the store in Tuscaloosa. She is very knowledgeable about their products and is very professional. Never has she made me feel rushed nor is she pushy like other salespeople. It has been several years now and Jennifer is always the lady I ask for when shopping there. She’s my “go to”.”
“First, I am in no way associated with this company other than buying a part from them.I was admittedly a little hesitant based solely on some of the negative reviews, but had them recommended to me by a friend. I’d initially ordered a cheap Chinese washer inlet valve on Amazon, but it leaked right out of the box. I was only able to find the OEM (Made in the USA) part online from 1 retailer and was looking at a week shipping time, so I went ahead and called this company.I spoke to a lady, I believe her name was Shannon, who was perfectly friendly and helpful. She told me she could get the USA-made OEM part (for the same price as the 1 online retailer, by the way) and could have it by Wed (I called her on a Monday). They called me Tuesday around lunchtime and said the part got there quicker than expected and was ready to be picked up. Had my wife pick it up after work, got it home, confirmed it was the OEM American-made part, installed it and it worked as expected.I generally take reviews with a grain of salt because people tend to only leave one when they’re upset, so I felt compelled to leave a good one. Couldn’t have asked for better service.”
“Our washer went out and the next day we came to The Home Depot to get a new one and we were very well pleased with the customer service we received. We were greeted with a smile from appliance specialist Toccarra. She was very informative and helpful and we loved having her around to help us.”
“I recently had a wonderful experience at this location. I had to make a work related dryer purchase and was in and out with a delivery date in 20 minutes. The employee who assisted me was fantastic and made the entire process a breeze. I come here fairly often anyway and have never had an issues.”
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“I really appreciate Josh and Paden at the Tuscaloosa branch with their expertise and helpfulness. Best guys I have had the pleasure to work with in this industry. Keep up the great work guys!”