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June 2024 by Michael Gardberg
They gladly gave me a loaner car with plenty of gas that was clean and fuel efficient. I’ve done business with this family for years they work with you and stand by their work. Good folks, they are like the Chick-Filet of Tuscaloosa car repair. Thanks David, Rus and Glen.
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August 2022 by Charlie Stone
These guys were great. They got us in and back on the road faster than most other places could make an appointment.
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April 2022 by James Hughes
Always the very best service. Reliable and trustworthy.
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April 2022 by Consuela Colburn
Always great friendly service
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August 2020 by Jeffery McClure
Great service and good good people...
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August 2019 by Accounting 5651
Integrity and Honestly!
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March 2019 by Sid Allen
Integrity and Honestly!
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February 2019 by Deezy Mo
Don't call this place unless you expect to get hung up on instantly. Save your time and money and go elsewhere.
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March 2018 by Tegan Murrell
I had a great experience here! I dropped my car off when they opened, they drove me back home for free, and my car was ready by 11 am. They picked me up and took me back to the shop. They didn't try to sell me anything I don't need or take advantage of my lack of car knowledge, and they were really nice! I was very happy with their work.
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September 2017 by Byrne Strating
Phenomenal service, honest people, and very fair pricing. I don't go to anyone else.
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September 2017 by Katherine Vinson
They were so nice, fair, and dropped me off then picked me up from my house
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August 2017 by Amanda
Wonderful experience here! Would recommend them to anyone needing repairs! As a single woman auto repair shops tend to take advantage of that. These people went above and beyond! Trustworthy, honest and friendly! Thank you guys so much!
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May 2017 by Michael Tavani
I don't know how they do with other cars, but these guys did not do great work on my 1999 Subaru Forester L. They replaced the timing belt, and a few months later, the clutch. They failed to fully torque down the crankshaft pulley, which would have resulted in a the timing belt coming off and then catastrophic engine failure had I not caught it in time. Now the rear main seal is leaking, which they should have inspected and probably replaced when they had the transmission out to do the clutch. In order to fix that, I'll have to have someone to pull the transmission or engine to get to the rear main seal, which is a huge job. In their defense, Subarus are pretty rare around here and they probably don't get many chances to look at them, and with the boxer engine, they're much different than most other vehicles. I just wish they would have referred me to another shop that knows what they're doing on Subarus.
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January 2017 by Matthew Jaeger
Going to the mechanic is never a great time, and that is the position I found myself recently when I visited A&W Repair. Ken, Billy, and the rest of the folks did a phenomenal job diagnosing my issue, repairing the problem, and also helping me through a call back on the repair the next day. At no charge! This is only one of a couple of great experiences I have had with A&W. Great customer service. Highly recommended!
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January 2017 by Amanda Alexander
Wonderful experience here! Would recommend them to anyone needing repairs! As a single woman auto repair shops tend to take advantage of that. These people went above and beyond! Trustworthy, honest and friendly! Thank you guys so much!
