The UPS Store in Trussville offers expert packing, shipping, printing, and mailbox services, along with notary, shredding, and faxing. It is locally owned and operated. The staff are very attentive, helpful, courteous, and fast. They provide excellent customer service and are known for handling important documents and packages with care, offering insurance and signature options to put customers at ease. They expertly manage many Amazon returns, assisting with both scan codes and printing mailing labels for free, including providing computer assistance. Customers find the store amazing and perfectly run, praising the employees for being very nice and answering all questions helpfully. The store is highly recommended, with customers expressing great pleasure and relief with the service, hoping the very helpful staff never leave.
We had to fax some documents on June 3rd. Gentleman behind the counter was very helpful and friendly. People need to bring their hyper selfish attitudes down, be more respectful of people working and doing their jobs best they can
June 2024
Four men should be ashamed! Seniors with chronic health issues and received no assistance with heavy boxes
April 2024
The staff were very attentive and helpful to my needs. This was a very important document and it needed to arrive next day. They put me at ease and got my package handled. I was relieved when they asked about insurance and signature. Thanks guys.