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October 2023 by Justin Hill
I would not recommend this shop to anyone. They had my vehicle so long I almost had to get flowers for our 1 year anniversary.I even did the leg work of getting part numbers. The work was subpar, the first time I was told it was done I found visible fasteners that had been swapped for rusty chrome ones. ( had pictures to confirm they were wrong). Then the paint work was awful. It had issues that weren't there in the previous pictures. I then went back multiple times after they said it was done and it wasn't(each time 45min drive one way), for some blatantly obvious workmanship problems. I was told the vehicle was done no less than 4 times. When i picked it up I ran out of gas before I got the end of their road. I don't know if it was left empty because they didn't bother to look or out of pettiness. When I got it home I still found issues but no way I would take it back. The rear bumper bolts going to the frame weren't tight, Bolts on the fenders not tight, HEADLIGHT GLUED IN... The more I dig into to my jeep the more sloppiness I find.
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October 2023 by Luci Lancaster
Gerber Collision was phenomenal! They fixed my car quickly! Angie at the front desk is fantastic and so are the guys working in the back! Highly recommend!Services: Painting
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October 2023 by Jean Burks
Extremely nice people. They had answers to any and all of my questions.
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September 2023 by Oliver Spellman
I'll leave a review after the repair work is done.
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September 2023 by Vic The Crit
Well first I will say the staff was extremely friendly, especially Ms. Angela at the reception desk. Always a pleasure speaking with her. The work done on my vehicle was definitely not the best. It seems as if my car was rushed and it resulted in several issues that should have been avoided. Gerber tried their best to rectify all of the mistakes but it’s not satisfactory and every time I go to my vehicle I notice something different that’s not right. I feel as if they had taken their time the first time, the job itself would’ve been perfect as they seem to do great work. The collision center is 40 minutes away from my home so going back and forth was becoming too much of a hassle so I took it as is the last time I went back.Update 8/23/23: I am working with the manager to see about getting the remaining issues corrected. I will update again as needed.Update 9/6/23: went to Gerber to meet with Chris and he ordered parts that need to replaced and will let me know when to come back so that they can put the new parts on. I will update again as needed.
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August 2023 by Victor H.
Well first I will say the staff was extremely friendly, especially Ms. Angela at the reception desk. Always a pleasure speaking with her. The work done on my vehicle was definitely not the best. It seems as if my car was rushed and it resulted in several issues that should have been avoided. Gerber tried their best to rectify all of the mistakes but it's not satisfactory and every time I go to my vehicle I notice something different that's not right. I feel as if they had taken their time the first time, the job itself would've been perfect as they seem to do great work. The collision center is 40 minutes away from my home so going back and forth was becoming too much of a hassle so I took it as is the last time I went back.
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June 2023 by David Harrison
This place is the worst collision dealer I have seen. My car was towed there and no one looked at my car for 3 weeks. The receptionist kept telling me we will look at it this week with no success. One week the estimator was on vacation… etc. I finally got my car towed to another shop.Service: Body & Trim
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April 2023 by Scott Mindler
Great place great people and they do amazing work had my car fixed just like it was before it got wrecked
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February 2023 by Alexander Hubbard
They did an excellent job with my wife's car. She is impressed with their service.
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December 2022 by Mike Gonzales
I was greeted by the awesome scheduler Angela when I first walked in. The front seating area was kept nice and neat. She worked with me to get my vehicle in ASAP because we are moving to England and have to sale the vehicle. I left it with them and traveled to California for the week. They kept me in the loop from start to finish. The repairs were completed fast and right the first time. I am very happy with their work. Thank you Gerber!!! Keep up the great work.Service: Body & Trim
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December 2022 by Doug Burttram
I give these people 5 stars because of their honesty, communication before and during repair and quality of work. Highly reccomend Trussville's Gerber Collision and glass.
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December 2022 by Michael G.
I was greeted by the awesome scheduler Angela when I first walked in. The front seating area was kept nice and neat. She worked with me to get my vehicle in ASAP because we are moving to England and have to sale the vehicle. I left it with them and traveled to California for the week. They kept me in the loop from start to finish. The repairs were completed fast and right the first time. I am very happy with their work. Thank you Gerber!!! Keep up the great work.
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November 2022 by Tiffany McElrath
Honestly, I went with Gerber because they are a preferred provider with my insurance company. Let me tell you, they under-promised and over-delivered. They give frequent updates and the staff is super friendly. Definitely recommend if you need some paint and body work!
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July 2022 by Trini Thompson
Excellent work and super friendly people. Professional and very knowledgeable.I highly recommend. Thank you for another great job.Services: Body & Trim
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May 2022 by Samantha Herring
If I could give these guys a 10 star I would! I had my wreck at the end of March and they got my car in and out of the shop within two weeks. Everyone there was so helpful with any questions I had but I have to give a huge shoutout to Angela bc she is amazing! She communicated very well and kept me updated almost daily with the repair process of my jeep. These people are amazing and I appreciate their hard work! Thank you guys for all that you did for me!
