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October 2024 by Andrew Reyes
Smells bad I don't have a remote theres legos all over the floor and smells like cigarettes
and everything is dirty and the bed are really dirty. The bed had stains and the odor had crumbs and bugs. This was definitely not cleaned before we got here.
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September 2024 by Brenda Kazynski
We paid 141 per night for a run down hotel room as seen in the photos. Stayed here in the middle of a move across country. I’m surprised they would use this room unless the hotel was full. The beds were uncomfortable too.
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September 2024 by Debbie Davis (Debeg)
This was the worst hotel experience I've ever had. First I called the location we were staying to make reservations, I was transferred to "reservations " but never advised it was a 3rd party partner. Upon arrival our room smelled so strong of mold, we were moved to another room. The toilet was running continously, called front desk and advised that no maintenance person on duty. The pool area was being blown off and debris blown directly in pool, then a guy starts weed whacking and puts debris back on patio and blows it on us. Then sheet has 2 holes in it, ants in bathroom and then woke up with them crawling in our bed and on me. Toilet fixed only to start whistling. Then after a couple of flushing started running again. Coffee pit in lobby out of order. The hotel was close to a Sam's but no one bothered to replace it. Upon checking out and voicing complaints advised because I had booked with 3rd party they couldn't assist me. I contacted the 3rd party that only worked on emails. Finally called my credit card company and we were reimbursed. Nasty place, and a bad experience.
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August 2024 by SIMPLY THE BEST
I hated this place from the front door i was treated like i didn't belong their the lady acted as if my payment didn't properly process ? ? ? ? then the room was musty an hot.
Rooms: Drab an musty
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August 2024 by Ari
Comfort Inn was anything but comfortable! The first room we were offered had a broken AC unit that sounded like a jackhammer. I have two sound clips. My mother and I debated whether we could handle the jackhammer noise all night because we were afraid of what we would get next as the whole place was looking run down. We then requested another room. The second room we were given was covered in toxic mold. The smell made us gag but we didn’t see it clearly at first because the mold was growing on the dark furniture. The first bit of mold I saw was on the side of the headboard. I noticed it when I plugged my phone into the plug on the bedside table, which then was also covered in mold. It was late and we were tired so we decided to sleep with our heads away from the headboards because the mold was all over the headboard and the side table. In the morning, my mother and I were SICK from the toxic mold exposure. Upon closer inspection the next day, we saw that the mold was all over every single piece of dark furniture. The desk, especially the underside, the dresser, the armoire, were all coated. It has been a few days and my mom and I are still coughing up the thick mucousy aftermath. This location needs to be shut down by the health department!
Rooms: TOXIC MOLD
Safety: TOXIC MOLD
Noteworthy details: TOXIC MOLD
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July 2024 by renee gross
I tripped and sprung my knee back and ankle at this hotel due to a rug being thrown on the floor out of place. I wrote a incident report with Katie a employee and it’s been 2 weeks and Rebecca the manager hasn’t returned my calls, they won’t answer for me and when they do they hang up in my face. Katie is very rude but plays nice she’s definitely a neglectful worker just like the establishment that trained her. They employees have been told to say that Rebecca will be in after 3 pm however when do incident reports get turned in . I’m definitely in disbelief that this type of results could be happening. The hotel is very dirty it lacks excellent employees cleanliness or excellent customer service. What a waste.
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July 2024 by sheareggae15
Oh my God. The room smelled like mold. It was disgusting ?
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June 2024 by Jason S
I booked 2 suites for a 2 night stay Friday-Sunday we arrived at the hotel at 4pm the room wasnt ready yet so we swam, when our rooms was cleaned and ready we went to our rooms 1 room the AC was out in *you can see from the photos we had to get fans to circulate air to stay cool, and 1 room had Hairs all over the floor and tub, roaches on the bathroom floor, toilet broken, so we went to the front desk to request a refund or a room switch they advised us "all rooms was full and we had to make due with what we had" NOBODY came to our room to fix the broken toilet, clean up the pubic hair, or look at the AC. We had to use the restroom in the room with No AC. Highly advise not to use this company for any means. They refused a refund and choice hotels customer service just gave me points to stay in another choice hotel. See attached photos
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May 2024 by Jessica Galleger
We stayed one night on our way back home. It was definitely not what we expected. Right away when walking into our room it smelled off. The carpet had dirty spots on it. Thankfully the bed and bathroom looked clean. That night we pulled out the pull out bed and found dirty shorts and trash! Then we had to ask for extra sheets and blankets and we were given sheets but was told they didn’t have anymore blankets. We were skeptical to stick around for breakfast and was surprised it was good but very limited compared to other comfort inns that we’ve stayed in.
We now know why it was such a great deal. You get what you pay for.
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February 2024 by Bj Nj
Nasty place tub dirty blankets dirty place went down hill don't waist your money place dirty Nasty over charge me
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February 2024 by William Hardy
Had a great
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January 2024 by OGgamermom420
Great place to stay! Me and my son loved it! Was a great place to stay after traveling so far! ❤️
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January 2024 by Precious Perry
The front desk employees are very nice and courteous. The rooms were not very clean AT ALL. It served it's purpose of us needing somewhere to stay for one night. But we will most likely not be staying here again. The floors were very dirty with trash and had staples sticking up all over the floor. I stuck my foot on one so we had to put on socks and walk carefully on the floor. The mattress covers had what look like blood stains on it and holes in it. The refrigerator was very nasty and the furniture was torn. Will not stay here again.
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October 2023 by Sheila Rixie
It's just ok. Older morel with a little face-lift (new paint). Needs some maintenance. Elevator sounds like it's on its last run and the toilet in our room wasn't attached to floor. Shower drain nor attached to bottom of shower. Needs a good deep clean. Surface clean but Needs to clean in corner and around things. Just ok. I bring my lysol and wipes so I can make it work. Price reasonable.
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October 2023 by Katherine Horton
We tried to stay at this location but it is very run down, torn wallpaper, smelly, stains on the walls, and no one was at the front counter to check us in for over 25 minutes. The girl who finally came to the desk told us she had been working for 15 hrs. and was the only employee there. Before she came, we called customer service for Choice hotels and they would do nothing for us. They were absolutely useless. There was another Choice hotel next door and it had rooms, but more expensive and customer service wouldn't give us a discount... seriously? If the owner of this hotel cares that little about his staff, and the employee cares that little about her customers, and Choice Hotels could care less, I'd rather stay elsewhere.
