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September 2023 by Machaela R.
Reasons to pick Troy Pets: - Closest thing to PetSmart and PetCo - Guinea Pigs, Turtles, hermit crabs, birds, kittens (sometimes), assortments of fish, mini lobster, shrimp, koi, goldfish, dogs/puppies (sometimes), rodents - Amazing fish section with various species - Cosy fish tanks - Owner partners with local pet rescues from time to time - Knowledgeable about various things regarding pets (just ask her, and she'll have an answer!) Please buy from this wonderful, sweet lady! She is a joy to be around, and she is the sweetest Troy Pets is your best bet when it comes to buying a pet. I've looked at petsense, and they don't sell live animals like Troy Pets does. When you walk in, you're greeted with a nice, comfy and humble abode, which, although it is an old building, it is kept clean. To your left, there are guinea pigs, and to your right, are turtles (if you're lucky). The owner has a lovely pair of macaws, and they just hang around their cage, which is in the middle-right side, next to the assortment of various dog and cat items. She used to have a lot of reptiles for sale, but they're just empty, due to her trying to prioritize other animals. However, she sells a lovely assortment of mice, rats, and maybe rabbits, but I can't remember. While she sells birds, she doesn't have a whole lot, like how Petco or Petsmart would, but they're less noisy. To me, I feel like she puts a lot of her time and energy into the fish section. Yes, it does look unkept, but that's just the algae (as many fish love algae), and overall old, but, to me, it is in great condition, and there are fish species that you wouldn't find anywhere else. The first time I came in, I was surprised to see kittens running around, but I think it's good that they have the open space, and the owner keeps an eye on them 24/7. She partners with local pet rescues, and every once in a while, she'll have some lovely animals for adoption.
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August 2023 by brian stephens
Lady a nut case she has nothing when u need it store ran down and all she cares about are them dogs she need to go out of business her pets in store look depressed she has a bad attitude and plain nuts run don’t use
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June 2023 by Dominique Palmer
The smell as you walk in should serve as a deterrent towards purchasing a pet of any type. Just went in for aquarium gravel, could not get out fast enough.
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April 2023 by Natalie Larson
If I could give this negative stars, I would. The pets are obviously not being taken care of, the place reeks of urine, and it’s so crowded you can hardly move. As if that weren’t bad enough, the lady at the counter was BEYOND rude, unhelpful, and disrespectful. If you want to adopt a healthy and taken care of pet, DO NOT ADOPT FROM HERE. This is the absolute worst business in a hundred mile radius to support!!
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October 2022 by Nelda White
Miss Debbie don't a great job on my Baker
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September 2022 by Phillip Moore
Had my poodle groomed, looks great.
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August 2022 by Gayle Bush
The Owner has been there for many years and has always been very helpful. They have an especially great collection of fish and birds, But of course other pets too. And the local vet is right next door which is very helpful.
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August 2022 by Sherry Thomas
All My Fish Died And This Is The Second Time Buying From Them.....So I Bought Same Fish From Another Pet Shop And The Are Living There Was Something Going On With The First And Second Fish
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July 2022 by Ashley English
So I have gone here for years for my fish.. I have had Cali (my fan tail goldfish) for 4 years now.. I love how nice the lady is. I have taken my Omi’s blue poodle here plenty of times for a grooming and she does a fantastic job..
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May 2022 by G Baxley
I have a pug and take her to get shaved a other grooming done the last 8 months to a year its been real bad this time my pug was only half shaved I was like really how hard is it to shave a well behaved pug
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April 2022 by Sherrie Pirkle
I just want to give a shout out to all you pet lovers If you want a wonderful place to take your pet for all there grooming needs Troy Pets & Grooming is the place to visit. My baby girl Precious loves going here and they do such a wonderful job! I would definitely recommend this place to all you pet lovers!!! ❤️❤️??
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February 2022 by Kathy Johnson
SMELLED REALLY BADTHOUGHT OWNER WAS BEING RUDE BUT KEPT TALKING TO HER! SHE CHANGED ATTITUDE!
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November 2021 by Marilyn Dalley
Friendly people . Great customer service. I was very happy with the way he look. Excellent groomer. Taffy enjoyed his spaday. I will continue to use them. I give their service a five star ⭐⭐⭐⭐⭐Thank you for your service
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October 2021 by Bre Little
I love this place! The lady there was so nice and took the time out to make sure we got to choose the right little adorable kitten for us! Very pleasant experience! I will definitely be back for all of my pet needs. Thank you for our precious new addition to the family!
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September 2021 by Joshua Whitson
Small but well stocked. Local owner has been grooming pets here for as long as i can remember. Always very nice when i go in.