Bill Jackson Ford is a family-owned dealership located in Troy, Alabama, with over 30 years of trusted service in the Pike County area. As a full-service certified Ford dealer, it offers a wide selection of new Ford cars, trucks, and SUVs, as well as pre-owned and certified pre-owned vehicles. The dealership boasts a team of certified sales consultants and factory-certified technicians, ensuring exceptional service and expertise. Customers consistently praise the outstanding customer service at Bill Jackson Ford. Many highlight the professionalism and friendliness of the staff, noting that communication is easy and not pushy. Specific sales consultants, like Cam and Toler, receive special mentions for their detailed explanations and willingness to go the extra mile to meet customer needs. The dealership has successfully assisted businesses in purchasing fleet vehicles, making the experience seamless and tailored to individual requirements. Overall, Bill Jackson Ford has earned a reputation for providing the best and easiest car-buying experiences. Customers appreciate the responsive and knowledgeable team, making it a highly recommended destination for those in search of a vehicle. With a commitment to customer satisfaction, it's clear why many choose to return to Bill Jackson Ford for their automotive needs.
Diagnosed issues with my vehicle. Communicated clearly the options available. Once my decision was made, communicated clearly the expected completion date and kept me updated throughout the process. Could not be happier with the service provided.
August 2024
service is very good but took 3 hrs to complete. will use pickup and return service in the future.
July 2024
Our car buying experience at Bill Jackson Ford was the best I have ever had. Easy, not pushy communication with our salesperson Michael led to a sale. The staff were professional and friendly. I would gladly do business with them again.