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May 2024 by Maria Cortes
Ms. Julie is a joy to work with. Very helpful in finding all the credits and deduction
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February 2024 by Anita Kunkle
The tax preparer at H&R Block was really polite and explained everything as she went. My experience was very positive. I recommend H&R Block highly.
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August 2023 by Helena Johnson-Spikes
Excellent service and quick
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August 2023 by Akira Smith
Wonderful people and atmosphere!
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August 2023 by Khadijah Pryor
10/10 do not recommend.
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May 2023 by Edith Mold
Julia at Troy, Al was fantastic picking up the pieces. She had to pull us up on the computer, got our signatures, gave us the estimated tax items, which by the way, the April 18 est. tax was late as was our taxes for the year. Luverne H&R franchise we do not recommend and we will not use again. Today we go get our hard copy from there since it is Monday and now they are only open on Mondays, and did not clear out the tax files they had. I hope we were the only ones.
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March 2023 by Tiffany Sanders
Worked with Lisa King who made sure to get us a great return when we wouldn't have been able to if we'd filed ourselves. She was friendly and great to work with. Very good at what she does. Would recommend her highly.
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March 2023 by Joshua Lee
They are just horrible! After being very quick to introduce me to all of the "premium features" that they have including "Peace of mind" and then take my money promptly with a sentence "No refund" in the receipt, I was never able to hear back from the "tax pro" who prepared my case, and when I called to inquire, the "supporters" said that they do not have my records in the system and responded with a "I don't care", hypocritical attitude. The conversation then ended with "your case has been escalated; wait 3-5 business days to hear back either by phone or emails". Anyone who went through similar stuff knows that this could be forever. I just realized what a "peace of mind" waste of money that I just threw out of the window working with them. Such a bad business! Here's a piece of advice: you either do it well or don't do it if you want people's money! Instead of trying to get as many customers as possible just so that you don't have time to take good care of a bunch of them, scale back and treat your customers like humans; not cows from which you milk quick money!
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February 2023 by Samantha Davis
I've been using H&R Block for over 10 years now and they have always been extremely helpful and have not done me wrong! I highly recommend this company.
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February 2023 by Derrick Brooks
Extremely Nice And Lisa King Was Very Friendly As Well
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August 2022 by Joshua Foster
Extremely courteous and friendly. Explained everything to me helped me out a lot
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August 2022 by Daron Tutt
They have done my taxes for years good jod
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August 2022 by Tavaris Hooten
Great service
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August 2022 by Becky Parker
I always get great service with a smile!
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August 2022 by Felicia Farnsworth
I've been with you since 2002 and I love the attention to detail I get when I'm with my tax preparer.
