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July 2024 by WE Hart
The deliveery driver is dangerous.
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July 2024 by Nathan Pugh
Awful company. Shop elsewhere.
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June 2024 by Nereyda Linn
Very good always find good deals ? and the employees very friendly and helpful ? ?
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February 2024 by jonathon morie
Great customer service
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December 2023 by Brunese Goodyear
I bought dog food thankfully we looked before we poured it and feed them but it was moldy it smelled so bad tried calling the store I got it from and a constant busy signal can’t get ahold of anyone this could have made my dogs sick
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December 2023 by Nina Smith
Sent feedback on a faulty product. I spent $500 in one day and sent an inquiry of my faulty product and have not been responded to. This is unacceptable. I bought an outdoor dog kennel. The material can be easily bent by hand or small dog. Came home to my dog running around in the road and still no action has been taken to fix this.
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October 2023 by Walks Wags
I called on the phone to have some equipment delivered to our location. The ordering on the website was giving me an issue. I called and a man named Chris had the best attitude and handled our issue and got the equipment delivered. I called the following day to order something we forgot and mention a part was missing Chris delivered everything on his way home. Excellent customer service!!! Thank you Chris !!!
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September 2023 by Rythm n Blues
Great quick shopping and deals
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September 2023 by Steve Kenyon
One stop shopping...love the place
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July 2023 by HELEN WILLIAMS
Good store with awesome employees who are will and ready to help. Never had a problem there.
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May 2023 by Angel Hatcher
Been going to tractor supply in west mobile. For a while now. Every time I asked a question, no one new the answer , nor could help me or my boyfriend. So we would just look up the answers on the internet. Just today, decided to do a big purchase . We looked it up as usual. Found what we wanted went there. And of course employees rude as always, made something up to not help us. We decided to go to the one in Theodore store. Wow!! What a difference!!! The spoke like they had knowledge of products they sell. New what they had!! All gave us excellent customer service!! The women cashier . Super nice got us help as soon as we walked in. I don’t remember her name. But the guy she called to help name was Noah, the other guy that helped, offered to deliver on his day off!!! This was way more than we expected!!! We will be driving out of our way to do our business with this store for now on!!! It was like night and day difference!!! Thank you Theodore tractor supply for your great customer service!!!
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May 2023 by Allen Oshea
Called ahead for a product. Was told they had them Drove over an hour to the store. Did not have what I asked for
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March 2023 by Ashley Bosarge
The employees were competent and friendly. I was impressed with how professional, personable, and knowledgeable they were.
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December 2022 by Donnieand Brandy Fowler
we came the first week of December to put our kids Christmas on layaway. we asked when we had to have the layaway out by they told us we had until February because their layaway was for 90 days. we told them we did not need that long that we would have it out before christmas. we came and paid on it twice nothing was said to us we come to pick up on Christmas Eve and they tell us they have canceled our layaway order and that we cannot get the stuff that we paid for. no one will take responsibility for not telling us it had to be out before Christmas Even though we asked. and now my kids will not get their toys that we have been counting on for over a month for them to have. crappy customer service and employees that do not know what the heck they are doing ???
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December 2022 by John Howe
Showed up near lunch time to deliver and found Heating Techs working over Loading/Unloading Dock(Yes, loading dock). Charlie(Receiver) was great and had the situation under control in minutes. I was unloaded in less than an hour and able to move along. Thanks Charlie.