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August 2024 by James Holt
Jennifer is always very helpful handling my insurance needs
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August 2024 by Tim Lamb
Always very helpful and thorough, been in business with them for 3 years and loved every moment.
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August 2024 by Dusty Stearman
I was a State Farm customer for 29 years. Never late on a payment, I filed one claim in 29 years due to a hurricane. After 29 years one day I get a letter and was cancelled. The reason they gave me was they were no longer doing coverage in my area. (I have a recorded message) so I said you’re not covering this area because it’s the poor neighborhood? They didn’t have a problem taking my money for 29 years. Here’s the sad lie my neighbor to the right of me and to the left of me have State Farm. This is pure bullspit. The BBB will be getting a call for sure.
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August 2024 by Paul C.
They were closed early cuz tomorrow is the 4th
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August 2024 by Krystal Clark
Jennifer Clark was amazing at helping me with my ins. Thanks for all you do
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July 2024 by Patti Cramer
excellent service!
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July 2024 by J S
Our Agent passed away. My husband has known Tim for many years. We were able to move our business to him seamlessly. Very efficient staff. We are very happy with our choice.
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July 2024 by Aaron Hudgins
Great agency! Great Agent! Great Staff!
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June 2024 by Ryan Smith
Customer service is outstanding as they are always ready to help
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May 2024 by Haley
My husband and I started our insurance hunt by working with an agent named Katelyn Wilson. She was prompt to get us quotes and answer questions until she wasn’t. She quit answering our emails after we got all the quote and deductible information. When we called the office regarding this we were put in contact with a Jennifer Clark. Her quotes were significantly different from Katelyn’s, much higher and we suddenly didn’t qualify for certain discounts with Jennifer but we did qualify for them with Katelyn. When we requested a phone call she wouldn’t call us, she was insistent on email. All around not a great experience. I would hate to have to make a claim with this type of customer service… thankfully we found a better suited insurance company for our needs.
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April 2024 by Carla Howard
I received great customer service from Morgan, she went above and beyond helping me transfer my insurance and has been extremely patient. I highly recommend calling Morgan at the Theodore, AL State Farm office. You will not be disappointed.
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April 2024 by Andrea Pierson
Every person in the office is polite and willing to help! Hands down, the best support we've ever received from an insurance group!
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March 2024 by wendy carty
Very unprofessional rude
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March 2024 by kenneth collier
Great Customer Service from Morgan! ?
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March 2024 by Benjamin Turberville
Jennifer was awesome today with the insurance on my new truck like always! Keep rocking it lady!
