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November 2023 by Timothy Craft
I wanted to thank the Serra Group for all their hard work in providing our community with a safe and fun environment for our children to enjoy. Between food trucks and bounce houses and candy give-a-ways there was fun for the whole family and my children and I will return every year! Thank you Serra Group for your contribution to our community!
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November 2023 by Jessica Zachery
We love having a safe place to go Trunk or Treating with our kids. All the kids activities and food trucks were great too! Can't wait for next year.
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November 2023 by Aimee Nurse
Came bye with my toddlers for “Trunk R’ Treating” event. Clean establishment .. the language not so much .., What seemed to be an employee with some kind of mask walking around repeatedly saying profanities around my toddlers …. . Not O.K. !?
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October 2023 by Amanda Taylor
We bought our first Honda Pilot in 2019 at Serra Honda, so naturally we went back when ready to buy again. Gunner was so helpful, and took all the time needed to show us all features and get us the deal we needed. We bought our 2024 Honda Pilot Touring and have been happy since! Thanks Gunner for being you, and thanks for the exceptional servce as usual from Serra Honda!Amanda and Dale Taylor
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September 2023 by Trenton Davis
I’ve been shopping with Serra Honda for years and have always dealt with Eddie Jones. I sold cars myself at one point and can promise you Eddie is the most down to earth “no nonsense” salesperson you’ll ever meet. I send everyone I know to him and he always treats my friends and family like they’re his own friends and family. If you’re thinking about a new car, Eddie is the reason to stop at Serra!!
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September 2023 by khristian harris
Went in for just a service and Eddie worked his magic and got me into a brand new Ridgeline which I fell in love with. Honestly the only person I’d go to to buy or sell my car to, Such a great and honest man. Thank you so much Eddie and pleasure doing business with you.
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August 2023 by Angel Wilson
These guys did a wonderful job & thanks to Mr.Bryan Lambert for making things happen for us ! Truly appreciated and exceptional!
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August 2023 by Toccara Charles
My car buying experience was a smooth process. I went in, told them what I wanted, and they made it happen! Josh, the salesman, wasn’t pushy or didn’t use any pressure tactics. He was friendly, knowledgeable, and patient. The manager Floyd, was also super nice with superb customer service. Even the service manager, Shelby is great! All around great business!!
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August 2023 by Janet H
I took my Honda Accord to Serra to fix my shifter. My car was locking up in park and I couldn't get my key out. They claim to have fixed my shifter and shifter plate and charged me $900. I drove it for 4 weeks and it tore up again. Same thing. They had told me it was under warranty when I left with it but when it tore up again they gave me the runaround and said it wasn't the same thing. It was something different. This went on for several weeks. They kept my car but they wasn't working on it. Long story short, I finally got my car back but it is not fixed. It is doing the same thing. It was when I took it there originally. This dealership is terrible. I bought my car there years ago but I will never buy another car from them and I will never buy another Honda. I'm giving it two stars because the guy at the service desk was very nice and tried his best to help me. But he was not the mechanic and the owner never would return my calls.
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May 2023 by Amiya Hebson
We had a wonderful experience purchasing our vehicle from here!! Eddie Jones is the best salesman I have ever dealt with!! Very sweet & honest. Definitely recommend dealing with him!
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March 2023 by Heather Nix
My name is Heather Nix, I went in to Honda of Sylacauga an Mr. Eddie Jones was there very happy to help, he was so patient with the process an very sweet an helped enlighten me on a lot of things for my age. He help me get into a Ford Escape Titanium 2016 with the blink of an eye. I can thank this man enough for all his help. Please go see him he is amazing at what he does! He makes dreams come true!??
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March 2023 by Guylain Tekazaya
I can't thank you enough ma'am for your excellent service on my trading account, It's been months of trading Forex without outcomes until I was introduced to you by a colleague at work. I only invested $550 and I got a profits of $8,300 in just 5days of trading and Withdrawal of my profits from my trading account directly to my bank was very easy. I pray God continue blessing you and your family. I'm in best with you ma'am. If you're interested to start up a trade reach out to Mrs Alexander Melissa through her social media networks, She's always ready to assist you in anyway regarding trading. WhatsApp:+1 (210) 628 9394 E-mail:
[email protected]
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January 2023 by Leisa Daniell
Thank you to all the staff at Serra Honda in Sylacauga. And a huge shout out to Matt Vinson for a great experience!! We have purchased multiple vehicles from Matt and currently loving our 2023 CRV. All around great customer service!⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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January 2023 by Madison Daniell
Thank you to Matt Vinson and the entire Serra Honda team for making my first big purchase the best car buying experience!! Bought a 2023 HRV, and it is exactly what I was wanting. Absolutely no pressure and an extremely easy and straightforward process. My family has bought 3 cars from Matt, and we will continue to do so! Knowledgeable, honest, friendly & very responsive - perfect customer service! Highly recommend!
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January 2023 by Michael Andorfer
Thanks Eddie and Serra Honda for a great experience buying my 2019 Ridgeline. This was the best experience I have ever had purchasing a vehicle. Everything was straight forward with no pressure and I could not be more pleased. Eddie went out his way to accommodate me with my situation traveling back and forth from out of state to view and then purchase this vehicle. He even made a personalized video walk-around of the truck for me. I will definitely be giving you a call in the future next time I am in the market for another vehicle. And of course, the next time I fly through the area I will be sure and buzz the Serra Honda tower!!!! - Mike
