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September 2021 by Rodney Hodge (2020alabama)
Don't go to this place. I was gonna rent a u haul from them. I called them ahead of time and told them I was coming from Tuscaloosa alabama. Got there they were no were to be found. A guy comes out side the door and says the lady that rents out the u haul went to lunch. She finally makes it back from lunch about 25 minutes later. Gets back. I'm at the door waiting. When she gets back she tells me to give her a minute. I then waited another 15 minutes. After that I got upset and got in my car. When I started pulling out of the parking lot she then starts trying to run out there. The thing is I was on a time frame and was in a hurry and lose what I was coming to get because she took so long. Thanks a lot for making me waste 40.00 in gas waste my time and loseing what I was gonna get. In all you cost me over 1200.00 because you wanted to take your time.
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May 2021 by Hector Astudillo
Worst customer service and experience with U-Haul I’ve never met such bad customer services with this company until I came down here . Payed for U-Haul and expected me to move other equipment out of the way so I can get to the one I rented . Don’t waste your time here .bad service very sketchy .
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October 2020 by Rodney Hodge
Don't go to this place. I was gonna rent a u haul from them. I called them ahead of time and told them I was coming from Tuscaloosa alabama. Got there they were no were to be found. A guy comes out side the door and says the lady that rents out the u haul went to lunch. She finally makes it back from lunch about 25 minutes later. Gets back. I'm at the door waiting. When she gets back she tells me to give her a minute. I then waited another 15 minutes. After that I got upset and got in my car. When I started pulling out of the parking lot she then starts trying to run out there. The thing is I was on a time frame and was in a hurry and lose what I was coming to get because she took so long. Thanks a lot for making me waste 40.00 in gas waste my time and loseing what I was gonna get. In all you cost me over 1200.00 because you wanted to take your time.
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October 2020 by Rodney Hodge
Don't go to this place. I was gonna rent a u haul from them. I called them ahead of time and told them I was coming from Tuscaloosa alabama. Got there they were no were to be found. A guy comes out side the door and says the lady that rents out the u haul went to lunch. She finally makes it back from lunch about 25 minutes later. Gets back. I'm at the door waiting. When she gets back she tells me to give her a minute. I then waited another 15 minutes. After that I got upset a
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November 2019 by Alabamawildman 64
Went there to get some propane, as soon as the young lady was done with another customer she helped me without hesitation.
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November 2018 by gaalford
I've never had a bad experience at this location
