United States Postal Service
Post OfficesHours:
5926 US-11, Springville AL 35146 Hours
Monday
8:30AM - 1PM
2 - 4:30PM
Tuesday
8:30AM - 1PM
2 - 4:30PM
Wednesday
8:30AM - 1PM
2 - 4:30PM
Thursday
2 - 4:30PM
8:30AM - 1PM
Friday
8:30AM - 1PM
2 - 4:30PM
About United States Postal Service
The United States Postal Service location receives mixed reviews but generally provides helpful and friendly service. Customers appreciate staff members who go above and beyond, such as one employee who checked on a hold or forwarding request and followed up with a call, demonstrating great customer service. The staff is known to be fast, helpful, and familiar to regular customers, often assisting with shipping and package pickups. However, there are concerns about package delivery quality. One customer experienced a delay, with the mail carrier not delivering a package directly to the front door and instead leaving notices or placing items in the mailbox. This led to inconvenience, especially since the package was only delivered the following day. Despite this, the package was eventually delivered, and the overall experience improved. While some customers praise the staff's helpfulness, others highlight issues with delivery practices, suggesting the need for more consistent and reliable service.
Most Recent Reviews
May 2024
In here almost every day. Great staff, always helpful and friendly. My fav USPS location!
May 2024
I had an issue with a package that had an issue, and I called and the lovely folks there resolved my issue within 3 or 4 mins of me calling. So friendly and helpful!
March 2024
Always fast and helpful. Frequently at this location shipping and picking packages. I know a lot of the employees there by name.
More Comments(31)
Nearest USPS Stores
- Springville, Alabama