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July 2024 by Mel B
I never want to leave a bad review for any business because I love bragging on businesses that are excellent, however in this case If I could give this business 0000 stars that would definitely describe my experience. I reserved a U-Haul here when I showed up to pick up the U-Haul they did not have a truck for me and two hours after scheduled pick up. They called to say the truck is ready however when we drive 30 minutes to pick up the truck, the truck battery is completely dead and they have to call the mechanic to charge it or fix it so now we are two hours behind schedule and it’s gonna take longer because they can’t give us an estimated time for the repair guy to arrive This place is not professional. Their customer service is extremely lacking. I would not recommend renting a U-Haul or conducting business with this company.
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October 2023 by Grant Cureton, CPA, MAcc
I recently had a truly disappointing and frustrating experience with Gulf Coast Drivetrain. After making an appointment for service, I dropped off my jeep and expected a timely resolution. However, my jeep sat untouched for an entire week without any communication or progress updates from the staff.Despite their promise of efficient service, it became evident that they had no regard for customer time or satisfaction. The lack of communication and neglect of my vehicle left me feeling incredibly dissatisfied and inconvenienced.Their inability to honor scheduled appointments and efficiently manage their workload reflects poorly on their professionalism and dedication to customer service. I would strongly advise against trusting Gulf Coast Drivetrain for any automotive services, as my experience was nothing short of disappointing and disheartening.
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June 2023 by amanda sikes
Great work great people and price is cheapest in town....
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May 2023 by Jerry Harville
Best quality of service I have seen in a long time.
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February 2023 by amilcar english
Top flight service and people. Thank you for your hard work!
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October 2022 by Nathaniel “Ryan” Bowman
Easy U-Haul pick up and drop off.
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September 2022 by Joseph Vasko
Answers all of my questions.
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September 2022 by Clint Herronen
Awesome
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July 2022 by cross7387
I can not thank Mr Joe the mechanic enough for helping me with my tow truck. A REAL STAND UP GUY
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June 2022 by Ross Hunt
I had 2 vehicles towed to Gulfcoast Drivetrain in November 2021. Today is 27 May 2022 and I finally am told 1 of one my vehicles is ready. I pay my bill of over $2,700, get in the Suburban, and the first light that comes on is, "Engine Too Hot". I have currently been waiting for the ONLY person they have on staff to actually show up and explain to me why my vehicle was released to me with an engine too hot warning light. I still have 1 vehicle sitting under a tree that has not been touched since November 2021. Good luck tot those that take their vehicle here.Service: Auto engine diagnostic
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April 2022 by Eric Bryant
Jessie is the man for driveshaft work. Excellent customer service and a great people to deal with.
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December 2021 by psbama
Billy was in charge of fixing my F250. The rear end went out Billy told me a price that I felt was very fair. He basically kept to his time table. I received my truck and it sounded and drove like new. I have been driving it for a couple weeks and I am impressed. I have not had a vehicle or anything fixed by anyone pretty much ever. This job was a bit out of my comfort zone. I feel like I got a good price and top notch work.I will say these these guys are busy and the front desk portion of this business leaves a lot to be desired. One great woman answers the phone and has to chase mechanics down with no real answers sometimes. Just be prepared for a less than impressive communication and great mechanic work. All in all a good experience with very fair pricing and excellent work.
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June 2021 by Don Mahone
Joe has tons of experience in Drive Line work. I'll pickup my Suburban this afternoon.
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June 2021 by Jose Euvin
Very helpful.
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April 2021 by AmandandChris Holton
We had the rear differential done on our 2011 xc90 Volvo..... ? And drives like a dream now without the loud whinny noise now.... Everyone in the shop was very professional.. I was told from the beginning that there were 2 cars ahead of mine.. And still was done in a timely manner... It was about 2weeks, but in their defense I did drop it off knowing that it maybe awhile before they got to it... So it was done in a timely time once it was my turn... Thank u so much GULF COAST DRRIVETRAIN, We would recommend everyone to trust them to all of ir needs.. From a simple oil change, to having something like a rear differential done that is a expensive repair work..??☺??
