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January 2023 by Sadie Holloman
We ordered a couch from One Stop Bedroom on NOVEMBER 14th and finally just got order received by 3D Delivery Service LLC at Tuesday 11:30 am 1/03/22 and was told it would only take 2-3 business days to get back about our deliver order. I have called personally THREE times, twice on Thursday and once again on Friday and no answer from the business OR even an option to leave a voicemail. So far I am completely un-pleased with this service and the company itself. Just answering the phone itself after two different days of calling is ridiculous. Do not trust this company to get things done on time or even to respond for that matter.
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September 2022 by Karin Lee
This delivery company went above and beyond to help me with a return to Wayfair! The ordeal took 3 months! Once 3D contacted me, the items were finally picked up (previous companies did not leave a message to identify themselves, so I did not answer the call, thought it was spam!). Then they followed up with me and helped me to finally get my refund! They are the best delivery company I have ever dealt with and I highly recommend them!
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May 2022 by Len G
They got my delivery date wrong. They tried to deliver 2 days early when I was not expecting it.
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July 2021 by Rhonda Carter
Tonya or Tanya was very unprofessional and rude. I had to call the company 3 times and was told by her 3 times I would receive a call back with a schedule pick up time. They never returned my call or scheduled a pick up time. I had to call the Home Depot and get another company to come out. I would not recommend this company to anyone!
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July 2021 by Blake Bishop
No reply after 5 days of them having my package n scheduled delivery times set up on line they have made not me. N I had someone waiting at house. 15hrs wasted oh they don't answer there phones
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January 2021 by Nathan Pelfrey
I worked for this company as a driver for a very short time. When I received the offer as a driver we had negotiated my pay and when I received my first check it wasn't even half of the amount we agreed on. They told me that oh there's a training period you have to go through until we think you are trained and I asked them why they failed to mention that when they first hired me. I decided to just ignore it and see if I get payed the agreed amount the next check and I did. The next time they asked if I would make another trip for them on my way back and they would pay me a good amount so I agreed and once I received my check it was only half of the agreed upon amount. The company still owes me the money to this day so I warn anyone thinking about working for this guy. While I was working there the owner was having to go to court numerous times because they stole the furniture they were originally supposed to deliver because they had a contract with Ashley Furniture.
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August 2020 by Shaneka Caves
I'm rating this place a one... Sorry delivery guys you were great but the dispatcher lied to Amazon... I ordered a treadmill from Amazon set the delivery and all for a Saturday. I get the call from this delivery service asking me to change my delivery date to Wednesday. I said no ma'am I specifically asked for Saturday because I will be available. She tells me we cant do Saturday because her guys are off and have a wedding to attend. I'm thinking to myself how is that my problem. I waited at home all day Saturday for the delivery and then called Amazon around 5pm wanting to know where is my delivery. I explained the situation and she then called the dispatcher and she told the Amazon specialist that they just received the shipment although on the Amazon system it says it arrived the day the dispatcher called me. Needless to say I had to wait until Monday to receive my order. AMAZON IF YOU READ THIS I HOPE YOU RECONSIDER CONTRACTING THIS COMPANY OUT TO FULFILL YOUR CUSTOMERS ORDERS!!!!
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January 2020 by Chris Roberts
Attempted to call multiple times to talk about when package would/should be delivered with no response at all. Left voicemails and still no call back. Also they only want to do what is convenient for them and not what the customer originally agreed to.
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July 2019 by David Kidd
AVOID THIS COMPANY. THERE EMPLOYEES ARE RUDE AND UNPROFESSIONAL. THEY PERFORM CONTRACT DELIVERY FOR HOME DEPOT AND I HAVE REPORTED THEM. THEY DROPPED MY SHIPMENT IN MY YARD AND THEN CALLED ME TO SAY THEY DELIVERED. YOU CAN SEE THE FROM THE WEIGHT IN PICTURES, I HAD NO WAY TO MOVE THEM INSIDE MY GARAGE. TO ADD INSULT TO INJURY, THE DAY THEY DROPPED WAS MY DAUGHTER'S WEDDING, AND DIDN'T EVEN DELIVER WHEN THEY SUPPOSEDLY SAID THEY WERE COMING. THEY DROPPED IN MY YARD AT 6:15AM WELL OUTSIDE THERE DELIVERY TIME. ****YOU HAVE BE WARNED****** IF THAT ISN'T ENOUGH, THEY DROPPED MY TOOLCHEST OFF THE TRUCK AND DAMAGED IT. I'M NOT GOING TO SAY ANY MORE OTHER THAN I CALLED HOME DEPOT AND THEY ARE MAKING IT RIGHT. I DON'T LIE. SOME OWNER.. I CALLED TO LEAVE MESSAGE NO RETURN CALL.
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April 2019 by Robbie Mott
When Andrew and Ryan arrived, they assessed the situation, organized a plan, and worked extremely hard to get all the items to the (second-floor) room in which I needed them. They were friendly, professional, and courteous!
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April 2019 by captinair head
Billy, the owner is great to work with. Fast service and friendly drivers
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September 2018 by Fixit Spot
Excellent Service and communication. Delivered office furniture to our location, called us 3 days prior to setup time and date and driver arrived on time. Was friendly and helped us place it where we wanted.
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September 2018 by Craig Beckta
We have used 3D Delivery for several years, for our businesses. We have used them to transport single pallets to truck loads on short trips from Mobile to Pensacola, to as far as Pensacola to Houston. Billy is a great guy and easy to work with.
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September 2018 by Dick Bowman
Our company has used 3D for about a year to do white glove residential delivery's of furniture. Have had excellent results.
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September 2018 by Rene Horton
Our company has used 3d delivery service for several long hauls from Houston to New Orleans and Houston to Pensacola. Our experience with 3d has been nothing but great.