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September 2023 by Melissa Drawbond
One of the best car buying experiences we've had! Charlotte helped us find the right car for our needs. Barry helped ensure we got a payment we could afford. Will definitely recommend to anyone looking to buy a vehicle.
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August 2023 by Esth
Purchased car through this dealership and I was genuinely impressed with their pricing — it's agreeable and transparent. Since I had to purchase a car online, they might have been a bit annoying with my endless questions. But every staff members, including Tim, Russell and Charlotte, generously tried to be helpful. There were minor concerns along the way that needed my attention, but overall, I would highly recommend this dealership to others. Their patience and support are commendable.
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August 2023 by Rebecca Slaten
Bree, Berry and Russel were great ! They helped me drive home my new K5 and I absolutely love it ?
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July 2023 by Brittany Bryant
Chris was awesome! Very knowledgeable about the Telluride and was able to answer all of our questions. He went above any expectations we had. Definitely recommend asking for him if you’re looking for a vehicle!
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June 2023 by Rickey Cole
Had a great day at Kia of the shoals today, excellent staff, friendly service helpful. My daughter in law got her a great deal on a nice car. Would highly recommend it to anyone else wanting to get a great deal on a car. Rickey cole
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May 2023 by Earnie Bell
We own 3 Kia’s, all purchased at Shoals Kia. 2012 Optima, 2015 Forte, and a 2019 Sportage. We recently experienced, let’s call it a poor experience with the service department. Through the years service managers have come and gone. But now, the young man that started our poor experience probably shouldn’t be in customer service. A job that he said would be done in 2 days turned into 3 weeks. Not all his fault but he should have never told me two days. Two days came and then he says the technician needs a little more time to diagnose the problem better. So we agreed. 3 days later? Crickets. No phone call, no text, no email. Nothing. So I call. After being on hold for 10 minutes, he finally asks me if he can call me back in a little while and he’d let me know something. Later in the day, he calls. Says they found the problem and it would be $1100 for parts, labor, shop fees, etc. and that he needing authorization to order parts. So I agreed. 4 days later, parts come in, technician missed one. So it was ordered. 2 days pass. It’s being Fed Ex-Ed as we spoke. Part arrives. Doesn’t fix it. Wrong diagnosis. So, we move forward. Order more parts. The technician, the only one qualified to fix our car, goes on vacation. Another week passes. Finally, I stop by the dealership and see that the car is on its way to being completed. Finally. All this time, the service manger failed to be in contact with me like he should have. He actually threw his parts manager into the fire of dealing with me. But he did his job. Kept my bill at the agreed $1100. So in closing, I will definitely not be using Greenway Kia of the Shoals for any future service work. Hope this helps some other folks in making service decisions.
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May 2023 by takara.
My experience was great, it was my first time looking for a car myself and I have to say I enjoyed it. Kiki and Trevia were so welcoming when I came! I want to give Kiki a shoutout for helping me pick out a car! She’s the best and if anybody needs a car this is the place to go!
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April 2023 by Denice Gallien
We had supberb service ! We went to just look around that day and a wonderful lady met us with a beautiful smile and welcomed us! Her name was Trevia ! She was ready to show us what they had available right then ! We didn’t have to stand around in the parking lot snd wait for anyone to come out . So we were greeted with the utmost hospitality , we then went to see cars that she had readily available to see and drive , so we found what we actually went there to look at a beautiful KiA soul ! We had been talking g about it and finally went to look at some and ended up driving it home!! The GM - Joe come to meet us and helped with getting us approved and we were given a snack and a drink while we waited Also Trevia gave us a tour of the facility and we met John Wilson in Finance who helped explain all the details then we met Glenn Gray in parts . Everyone was the greatest and made us feel right at home ! The best experience we have ever had in a dealership.! They are number 1 !! In our book!’ Yes we will gladly recommend KIA of the shoals to everyone !!
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April 2023 by Darlene Ezekiel
Trevia was very pleasant and very knowledgeable which made are car buying experience enjoyable and time efficient we were able to pick a car and drive it home the same day and we love our new ride if we need to buy or trade another car we will definitely use Trevia again ?
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February 2023 by Rob Crumrine
Barry Buchanan and the team at Greenway KIA of the Shoals were fantastic and went above and beyond to help us get our new Sorento with minimal hassle and at a price we could afford!! Barry’s the kind of guy you WANT to work with!! I highly recommend Barry and the team!! Kudos to everyone!!
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February 2023 by Cecili Wills
My husband and I came in here after going to Greenway of Honda and they literally turned us away because we didn’t have $5,000 down. Chris, Will and Tanner really showed up to work today! To say they were great would be an understatement!!! We were completely honest and upfront about both our credit and told them about Honda, they said “well let us put you in vehicle.” We are now leaving with 2020 Kia Telluride! Thank you 3 men so much for all you have done for us today!! If you’re shopping for a car I highly recommend coming in and talking with Chris!
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January 2023 by Brandi Tuck
Love my 2023 Kia Seltos. If you need a new vehicle or just wanting to upgrade Chris is your man. I’m a repeat customer of his and he has yet to let me down.
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January 2023 by TRAVIS Crews
I had a great experience buying a Chevy Trailblazer here. I was up front with what I was looking for and they worked with me to find the best option that fit in my budget and also fit the style I was looking for. Go see D Robinson and he will work with you to find the right fit for you!
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January 2023 by Amanda Bowles
Trevis was wonderful! This shopping experience was the easiest and calmest we have ever experienced. The staff at Greenway Kia is Amazing and the best staff to work with when purchasing a new car. I highly recommend this location.
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December 2022 by Genna Gall
Working with Sarah, D, Chris and all the other exceptional reps and managers at Greenway Kia was nothing short of an amazing experience! Who knew that my accidental online inquiry (not realizing the 3 hour distance from my location in TN) would lead to one of the best outcomes! I have never worked a nicer and more knowledge group of reps who worked to get me in the EXACT vehicle I was looking for at the EXACT price range I wanted to stay in. Sarah specifically worked with me days leading up to my trip out to Greenway and made sure everything was in line and ready to go. From start to finish Sarah was on top of it! When I pulled into the dealership they had my car already prepped and ready to go with paperwork to be signed- I’ve never been in and out quicker. They truly made this one of the most fun and enjoyable experiences and I will absolutely be making the trip out to see them again! Couldn’t be happier with my new Kia Sportage! ?
