“Lauren was smiling when I walked in and continued that friendly service throughout my whole visit. She was very knowledgeable and helpful with my issue. Cannot say enough—she is an asset to AT&T!!”
“Highly recommend this guys to fix any devices you need repaired. They won’t let you down!! Check out the robot they have it’s pretty neat and will keep you some company while they get your device situated”
“We went in to upgrade my husband's phone... Amber was AMAZING! She upgraded his phone AND mine. She fixed a glitch in our bill and she got us a refund on that as well. Highly recommend her and wanted to call her out by name. Thanks again.”
“Awesome experience. I was porting (moving my number) from straight talk to metro. Usually it can be a process. And it was. Mo the owner was on top of it. He guaranteed I wasn't leaving til it was done and he got it done. He was patient and helpful with the process. Honest about my phone options and hooked me up with a great phone and case package. Definitely the worst stress free experience with a phone company/store changing phone services and keeping my number. I recommend in the shoals are to go to the wood ave location for your metro pce business.”
“Erin Scott is the best! She did everything in her power to make it super easy for me. She knew every answer to every question I had, highly recommend her to anyone with any questions!”
“Fantastic customer service! Caring attentive manager, John! I had the best technical support with my daughter's iPhone issues provide by customer representative Brayden! Braden was professional, knowledgeable, attentive to details, supportive! He solved my complicated problem with smile and friendly attitude. He made my experience at the shop smooth and pleasant, treat me as a valued customer!”
“I got the N30 on Monday night probably less than an hour before the store was closing. I was also a customer transfer from a different cell carrier. Moe provided me with the absolute best customer service. He said this is about you the customer! Thanks for welcoming me to the Metro by T-Mobile Moe.”
“This is one satisfied customer!!! Thank you and Torch for blessing us with this awesome service. May God continue to bless this company. Blesseth Resurrection ??”
“JT in the Electronics Dept helped me install the new SIM card from Consumer Cellular into my I Phone. I told him the phone wasn't holding a charge. He showed me how the battery wasn't working. He sold me a new iPhone. JT was very knowledgeable about the phone, ATT and Consumer Cellular. I am NOT tech savvy, so I appreciate his expertise and helpfulness! ! Thanks, JT”
“Jasmin was such a great help with my purchase today. She took the time to help me set up my new phone and very helpful with the plan. Boost mobile has never let me down great service and great employees. Thank you Jasmin”
“Got amazing help from a representative! I wish I could remember her name! I will be checking and seeing if I can find her name and give and update. She answered all my questions and was very patient and kind.”
10AM - 7PM
217 Cox Creek Pkwy, Florence“My phone died the other day so I went to Cricket. We all decided that mine was just to old, I'd had my phone for about 5 years!!The employees worked with me and I got a great deal on my new phone. I would recommend the store in Florence, Al. on Cox Creek Parkway!”
10AM - 8PM
403 Cox Creek Pkwy, Florence“Wow. What great deals I got tonight. It was like Christmas again. Austin was very helpful. Paid off my 2 iPhones and switched from Verizon. Free Netflix. Free Apple TV. Store credit. No contract. And a bill that’s $100 less than the other. Thank you TMobile!!”
“I needed to add a line to existing service and Savanna was extremely helpful. I told her the type of phone I wanted and she presented me with my best option. i was surprised at the low cost of the phone itself and the small amount that the added line will cost monthly. Turns out that the more lines you add, the less each line costs. My previous provider was Tracfone (which has a limited service area and very slow internet search capabilities). I was paying more for that service per month than the additional cost of adding a line to my existing Verizon service.”
9AM - 7PM
331 Cox Creek Pkwy, Florence“First of a BIG SHOUT OUT to Dustin. He is a very knowledgeable, helpful, and personable associate. He quickly analyzed and solved the problem that was causing my phone to not work properly. It took him about 10 minutes to do so. Yes, I did have to wait approximately 30 minutes until it was my turn. But folks, that is the nature of the cellular world these days! Go in and queue up or make an appointment! Take a deep breath and chill!”
10AM - 7PM
2010 Woodward Ave, Muscle Shoals“Omg I love the new manager here at cricket I've been a customer for a long time and she's awesome such a great Improvement from what it used to be it's so clean and nice so welcoming Soo happy with the new improvement's keep up the great work ??”
“I want to give a shout out to walmart for the bakery 2 ladies from the deli came and helped me get some amazing cupcakes for a last min bday party they went above and beyond to help me and was very nice an polite”
9:00 AM - 8:00 PM
233 Avalon Ave, Muscle Shoals
“Great people an great work!! They repair our Vina Fire an Rescue Radios when we have problems picking up 911 calls. Don't know what we would do without them!! EXCELLENT SERVICE!!”