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September 2023 by Deborah Wacker
I have been with this bank for around 20 yrs and longer with this bank than anyone I've had in the pastAlot of that is due to customer serviceYea Redstone!
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August 2023 by Roger Pearson
They have always been there for me whenever I needed them.
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July 2023 by Lynn Gartman
Best bank I've ever used! Love Redstone!
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June 2023 by Roxanne Bruntz
My card has been compromised 3 times in 2 years. When I report it they make it my responsibility to take a separate action to turn off the card. They do not uphold the standards of a visa dispute. They do not return the fraudulent charges until after they have investigated. Meanwhile if there are bills that I couldn't pay because of fraud on my account thats my problem. This company should not be allowed to issue cards with a visa logo on them if they are not going to provide the same security as a visa. I would bet if you threw your wallet out into the street and left it you would have less chance of fraud then if you open an account here.
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June 2023 by Angela s
I was sent an email offer to apply for a credit card which wasn't approved. That honestly isn't the reason for the 1 star. I called in to talk to someone and the first person didn't act like they wanted to be at work and then hung up on me during a transfer. The 2nd person also didn't want to be there, almost rude and the 3rd person was a little better but not personable at all. I work in customer service so I do have room to comment. There needs to be some retraining
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June 2023 by Erica Craig
Very friendly when you 1st sign up but then they do what they please. I told them make it so that I couldbt over draft. Next thing I know I'm $29 over drafted. Since they are going to overdraft me anyway I told them TWICE I wanted to be able to overdraft on my account. I still can't do that, yet they thought it fair to let me overdraft when I didn't even mean to.
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May 2023 by Kevin
Their office was closed on Saturday, so that was a bummer. I was able to use the drive thru for a withdrawal but I needed to go inside for other business.
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April 2023 by Vitaliy Gumenyuk
By far the worst bank that I've had ever doubt with, all I wanted to get is a Rural King Credit card and they have hassled me for days with all kinds of verifications which I provided and still wasn't enough. I would never recommend this bank to anyone. Poor customer service.
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February 2023 by Brad McClendon
Excellent Bank over all! Easy to work with and wonderful service!
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December 2022 by Gabriel Manuel
the Redstone federal crédit unión Excellent people and banking experience every time I go in God bless all the workers????
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November 2022 by Mitchell Rigdon
Very good place to bank with. Staff is always friendly and knowledgeable.
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November 2022 by Angela Seabolt Kyser
Four star, I've ran into a few problems but they took care of it the best they know how.
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September 2022 by Eric Couch
I've been with Redstone for several years now, my children have accounts here also. Always very helpful and pleasant customer service experiences!
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August 2022 by Donna
Courtney at the Scottsboro, AL branch helped me with my loan, very informative and professional.
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August 2022 by Dana Partin
Excellent people and banking experience every time I go in!!!
