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March 2024 by Devin Allen
Excellent service!! Had to stop in during a road trip to get a repair. The front desk rep (Devan) and the mechanic (Eric) worked to get me in quickly and get the repair made as soon as possible so I could get back on the road. They were both friendly, knowledgeable, and helpful! Thank you so much!
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April 2023 by Jonathan Arjani
Went in for a belt change was told 190.00 total than when I get there they said if I wanted my Air bag problem check 135.00just to diagnose the problem I said no.than they showed me cab air filter that I never even asked for if I wanted them changed I said go ahead 42.dollars anyway when all was said and done bill was 280 dollars just for those two items 153.00 for labor I saw on you tube how to change those Air filters never again I Will never go back and don't recommend them to anyone
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March 2023 by Mark Frazier
Took my car here for the 100,000 mile maintenance schedule.. I bought the car from Harbin 7 months ago and had put less than 3,000 miles on it but apparently it needed a complete brake job including rotors.. I really felt that should've been done before I purchased it.. however they treated me well and they did a great job in replacement.. I just had to wait for about 4 hours while the work was being done.. price was $1400.. so it's not inexpensive to come here..
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December 2022 by Tim Schliewe
The most unprofessional experience I’ve had with a ford service center. Not only did they fail to install my wheel cap hub (it fell off on the drive home) but they have failed to replace and it’s been over two months. Three separate times I’ve called and given them all my information with a promise that it would be delivered within a week. Absolutely unreal. Now when I call for an update I’m put on hold for 20+ minutes. I’ve been on hold 25 minutes while writing this review. Hopefully the fourth time is the charm for these guys to follow through on their word.
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December 2022 by Tiffany McMahan
We came out of state to buy a car, and ended up having some tire issues on the way home. Even with the vehicle being lowered, they were still more than willing to help us and found the problem with our tire. Devin helped us out today, ensured us we’d make it home safe and sure enough we did. If your in town and need car assistance I highly recommend coming here.Service: Tires
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August 2022 by Beverly Ward
Brandon was really great. He explained everything. Hes one of the best
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April 2022 by LJ Rayburn
I took my car that I bought from there with a warranty up there to be fixed was told that they couldn't do it and told me that I should go to another place. I called the other place and was told it would be about 6 weeks before they could get to it. I card back and talked to a rude employee named Mike who said he would talk to the person about getting the parts and they would call me back. No call, won't answer and was extremely rude. Will never go back and have told numerous people about that stupid place. I definitely suggest that if you need anything done, don't go to that stupid place.
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February 2022 by Lawrence Melt
They were fine for the initial visit to determine the problem. However, they did not put in a correct contact number for us, and, although, I called several times after the parts were supposed to be in, they couldn't give me a straight answer on when they could do the repair. Although they are open on Saturday, and it was to have been repaired on Friday, it was Monday before it was actually repaired. The explanation was 'they couldn't get ahold of us because they had the wrong number'. Funny thing is, the SALES dept did a call back to me. But when I told her why I had called, she disconnected me and didn't call back. This is AFTER I had made SEVERAL calls to them with no one knowing what was going on.Not impressed.....
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January 2022 by christopher tang
Oil / Filter changed "QUICK/EASY". Jason McAllister is your GO TO GUY. ??
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November 2021 by Jenny Bentley
Good and fast service!
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November 2021 by D. Hastings
Was quoted 600$ to change spark plugs lol just the spark plugs not coils. Lady said 173 $ for parts "the sparkplugs" the exact same spark plugs at autozone is 80$ then said the rest was for 2hrs of labor. Thats 213$ per hr on a routine part. Not convient. No wonder they try and push a credit card. Save your money do it yourself.
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August 2021 by Kevin Robertson
3. Hours for an oil change and four tires with an appointment after 3 hours they called and said it was out of alignment they fixed that in 15 minutes I guess if your a woman don't use them they quoted my wife 200 dollars higher than they did for meServices: Oil change
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April 2021 by Richard Taylor
Very nice people there. And the service they give I recommend
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November 2020 by Carolanne P.
Wouldn't want to take my vehicle anywhere else always treated great here an have great prices
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October 2020 by Gina K
Very helpful - they have Road Force Balancing Equipment
