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March 2024 by Chavo Little
I Normally do my taxes and if I’m being honest, I don’t know how I should normally file, this year me and my wife decided to let Portia with JH do our taxes. The results were phenomenal to say the least. BEST RETURN I HAVE GOTTEN YET!!! Thank you so much! We will be back next year no doubt!
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March 2024 by Donald Phillips
I have made two appointments to get my taxes done and no one has been there
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June 2023 by Nikki Wharton
I will NEVER use Jackson Hewitt again! they are a rip off! do not use them!
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March 2023 by Shane radcliffe
Have been a loyal Jackson Hewitt customer since 2019! They work hard to get you the biggest refund you qualify for! I tell all my family and friends about Jackson Hewitt!
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February 2023 by Joyce rocco
They help me out with everything and got exactly what was coming back I recommend Jackson here to anyone
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January 2023 by Solo Artist
I love Jackson Hewitt they make sure I get the most out my taxes .they walk you thru everything about your taxes. plus they ask me if I have any questions I said no everything looks good.
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April 2022 by Gerald Adams
Great service was happy for 2021 tax results
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March 2022 by Thomas B.
absolutely do not use jackson hewitt tax services!! i have used them since 2016 and they have slowly went down hill and have hit rock bottom with me at this point!! done great 2016 and 2017 but in 2018 they messed up my taxes !! i had no idea they did until 2020 when i got a letter from the irs, stating there was a discrepancy on my 2018 taxes !! i took the letter to them and they said it would be looked into !! never heard anything else!! they filed my 2020 taxes with a return and i was told there wasn't any issues with my 2018 taxes. filed my 2021 taxes with a return and no issues, other than the "tax pro's" at walmart location beginning to look and act unprofessional!! well this year, it was even worse!! against my better judgement, i used them again since they already had my tax information from the previous year!! after two days of trying to schedule an appointment, i finally scheduled. we showed up, sat down and waited for the tax pro to show up in what looked like her pajamas, complaining of being called in at the last minute because the normal tax pro has covid. there was no curtain on the booth for any privacy, other customers standing around waiting to be seen as she discussed their appointments with them and discussing our tax information in front of them!! she starts complaining of not eating until a young lady working in the eye center walks out and buys her a candy bar and gives it to her!! i also give her another letter from irs and she looks at it and just says "we will see"!! she completes our taxes and states $****.** was our refund. then, she couldn't print any of our paperwork because her printer wasn't working, so she tells us we can access it online. then she starts arguing with her boss over the phone, explaining why the other girl didn't show up. we finally were dismissed for the next customer!! i complained to the main office the next day and was told that they just took over this area and was trying to get it improved and she would look over my tax papers. i never heard anything back!!! fast forward to this past week!! called to check on our refund, with irs to find that it was approved but decreased by thousands for 2018 tax discrepancy!!! with a remainder of $400 something dollars refund!! still waiting for our taxes to go-to the bank. called jackson hewitt today to find out, they took the rest of the money for filing the taxes based on a set amount rather than based on refund amount. we were told three different stories by different "tax pros" and even had one to make the statement, when my wife stated "we were really depending on our refund", that "if people would go to work, they wouldn't have to depend on refunds" !!!!! (!!!!and im working multiple jobs!!!) so.....$0000.00 refund!!! irs - paid!!! jackson hewitt - paid!!! us !!! - well..... im not saying anything else exept "do not use jackson hewitt" !!!
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April 2021 by Rachelle Lehman Thompson
They always give me excellent service and don’t charge an arm and a leg for their services.
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January 2020 by Kristy C.
i was charged $477 for this rip off company to do my taxes. i was told i qualified for advance and then found out one hour later that i didn't. this place is a rip off! they will not help you fix any problem i was basically told i was s-o-l. turbobax is free!!! tax pros are cheaper. people in alabama do not use them. how you are still in business i don't know but i will tell everyone to go somewhere else. i hope this place gets shut down. its a rip off. $477 of my hard earned money gone i wasn't even made aware of it until it was filed.
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December 2019 by ETW Wrestling
They are real nice people.
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February 2019 by graffiti art
My daughter got her taxes done at the Scottsboro location and it was the worst EVER!!!! They charged her $500 for a simple 1040 form and then they didn't even do her taxes right!!!! The girl that done her taxes did not try to help her at all!!!! DO NOT GO THERE!!!!!! They will rip you OFF!!!
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February 2019 by Tabitha Earl
Beware
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January 2019 by Tobin Hutto
Worst experience ever. Lied about pricing. Couldn't answer questions. Have no idea when or if refund will be issued. Avoid at all costs.
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January 2019 by Meesha Telvanni
Always friendly and accurate. Check up on you afterwards to make sure everything went okay like promised.