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February 2024 by Destiny Stephens
We rented a rug doctor and were told 3 different things by 3 different people- the first person said the deposit would come back to my account. Second person said deposit back for what? Third person said “you’re not supposed to get a deposit back.” she called back and said to get in contact with our bank.. ok cool before we even got a chance to say anything else she said okay thanks bye. AND HUNG UP ON A CUSTOMER. VERY UNPROFESSIONAL! sounded like she was speedballing as well. if i could rate ZERO stars i would.
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February 2024 by William Hutchins
You can get in and out pretty quick using the app. The lady at the return desk is super helpful and a pleasure to talk to.
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January 2024 by Southern 8099
Never has the items I need. I need a simple twist lock outlet, but they don't carry the one I need. Thank for ruining my local job tonight Home Depot.
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January 2024 by Lisa Hobbs
Appreciate getting what we need and out the door. Cashiers are always so nice!! Clean store!
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January 2024 by R. Leggett
Friendly and helpful staff. However I've experienced products not available that should have been according to their application
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December 2023 by Vincent Lovvorn (Jacob)
I work here its a good place to work or shop
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December 2023 by Peggy Spears
Our interaction with Desiree was great. She was very conscientious to our needs and was very curtious. She is a wonderful person to have as a customer service representative.
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October 2023 by Deb Abbott
Hmmmm….Garden center not open and hours open are posted, that it should be open….see photo.It’s 8:45 AM……on a Saturday morning…Asked two employees who couldn’t tell me why it wasn’t opened….
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October 2023 by Tim Blackwell
Ordered online, went to pick-up at store, marked pick-up area wasn't being monitored, but I stood there 10 mins before I realized. The store was almost empty. The only customers were around the service desk, which had one person. I spent nearly 30 mins in a store nearly empty to pick up something I already paid for.
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September 2023 by jarrod martin
ZOE was amazing! I I called to ask about products... she dropped whatever she was doing, and went out of her way on a late Friday night to find those products, and give me any information I needed. (You will not find that at Lowe's). And you will not find that with most workers, period.She was so friendly and helpful. ZOE deserves a RAISE.
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September 2023 by Tasha Spatz
If I could give zero stars I would. I called 8 times and no one answered the phone. I had to call customer service to be transferred to have someone at that store to answer. This seems to be an issue at this store that needs to be addressed.
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September 2023 by Debra Mays
I always have fun looking around, they have a great supply of building materials, plants, grills, patio furniture and the list goes on. I can always find a helpful, polite, respectful employee when I need help.
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August 2023 by Bear Terrell (The Bear)
Pretty Horrible, I have been hung up on by managers. DO NOT BUY HERE. I Purchased 2 Shaker Doors for my Remodel, I do not have the receipt as they were items I picked up at the last minute, I purchased them by themselves, they are the only ones that sell this brand they are obviously their doors and I obviously didn't steal them to run a scam on Home Depot, Clown Show Rude and abrupt, Melissa literally hung up on me. Awesome yall, I recorded both of the phone calls where they hung up and were rude. Thanks for nothing.
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August 2023 by Bear Terrell
Pretty Horrible, I have been hung up on by managers. DO NOT BUY HERE. I Purchased 2 Shaker Doors for my Remodel, I do not have the receipt as they were items I picked up at the last minute, I purchased them by themselves, they are the only ones that sell this brand they are obviously their doors and I obviously didn't steal them to run a scam on Home Depot, Clown Show Rude and abrupt, Melissa literally hung up on me. Awesome yall, I recorded both of the phone calls where they hung up and were rude. Thanks for nothing.
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July 2023 by Delora Prince
I used to like this chain but after a recent experience where am item had to be special ordered, I will NOT be shopping there. The customer service was lacking, to say the least... Poor concentration (by the employee who completely messed up my order/account info/etc.), communication (I called to verify my order delivery and was told it wasn't in yet and they would call me. They Did Not call me. My order WAS There when I had called earlier but wasn't notified until that night by email), customer service (when I spoke to the TL in customer service about the multiple issues regarding my order, she was rude with attitude). Unfortunately, I have had to return for a few small things (simply because of location and time constraints otherwise I would have went somewhere else) but I will NOT be making large purchases there Ever again.