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September 2023 by Anita Anderson
So far, Fantastic.
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January 2023 by YoumadT.V
terrible dealer. Would recommend that everyone steers clear of them. they are not upfront about their cars and will sell them out from under you even if you make a deal.
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June 2022 by Daniel J.
Excellent customer service. I have been here twice and Hayden has always been polite and professional. Definitely recommend Harbin Automotive!
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November 2021 by Shari B.
My husband saw a vehicle at Harbin he was interested in purchasing. Because we live a distance from the dealership, he discussed the price and came to an out-the-door price with the sales person. When he got to the dealership today (11/22/21), they would not honor the price they agreed upon and tried to charge him an additional $800 in fees. This type of practice is not ethical and it causes people to waste time traveling. It is apparent that the sales team cannot be trusted and they do not care about potential customers that drive for hours to get to their dealership. I cannot imagine why anyone would want to do business with such a organization.
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February 2021 by Crystal A.
Sales rep was great! However, not so much the cars. I have NEVER been to a car lot and got into cars so nasty. Old candy wrappers, sticky stuff, hair, gross seats.... Even one with a really big toe nail in the floor board. Your Covid mask can't save you in these cars. Also, not one car we looked at didn't have outer damage.... We were not expecting used cars to look brand new.... But if they are on the lot we feel they should be presentable. They don't do any body work and their prices are set. They HAD to have all been rental cars.... No way would somebody treat a 2020 car that badly. If you are looking for a car that needs body work, has been treated like garbage, and smells like something dead is in the trunk.... Look no further!
