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September 2023 by David Moser
Emily and Jessie provided excellent customer services in moments of extreme distress! They were also very funny!
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March 2023 by Tim Rayburn
Excellent staff and friendly service
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March 2019 by Eric C.
I tried to use their ATM at the Leesburg branch and the machine ripped me off by cancelling the transaction after several minutes of watching the machine process the request. The kicker is, the money ($180) was subtracted from my bank account without ever giving me anything. When I went in to the bank the next morning they could not have been less interested or helpful in resolving the situation because the card I used was not from their bank. I then called my normal bank (USAA) and met with exactly the opposite reaction. Within five minutes they had resolved the issue and reimbursed the money from their assets until they could settle the matter with First Southern. I won't deal with First Southetn ever again in any capacity.
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August 2018 by Jamie Nelson
They canceled my debit on a Saturday when their offices are closed so now I'll have to go all weekend without it. This isn't the first time this has happened either.
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January 2018 by Jessica Nelson
Ridiculous they close at 4 everyday. Not cool.
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April 2017 by Zen Billy
Not helpful..... I have an account at the bank and they won't notarize something on a bill of sale because it's not Bank related That's What I Call bull crap.
