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November 2023 by Matthew Dennen
Steffany was great took care of all my needs quickly. Would highly recommend !
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October 2023 by James Grider
Here we go againI was backed into again by someone who left the scene but left expired insurance card. Got in contact with this person and they after several days admitted they had no insurance but was willing to get insurance and file a claim the same day better known as insurance fraud.Since I had such an awful experience last time filing a claim, I tried to handle this myself with offender. Also because the insurance will only put the cheapest parts on a car even if you are NOT AT FAULT. I asked him if he was willing to pay the deductible and he didn't even have it. I did take screen shots of his messages and even got a copy of his driver's license in text too. I sent all information to Allstate claims..they did absolutely nothing with it.Now I took my car to a shop that will never put aftermarket parts and Allstate only wants to pay 1900 of the 5200. Does this sound like you are in good hands or protected from Mayhem?? The bumper, grill, spoiler and air dam need replaced..Why would you not pay I'm not at fault..this isn't insurance, this is a scam.Allstate is garbage they don't want to fix anything or pay out fairly and want you to do the work. I dropped them and went to a true insurance company that doesn't play claim games.I will always tell everyone how bad Allstate claims is. Don't become a victim and lose like I did. I didn't plan this. It's costs me thousands more. Even home owners insurance is a joke..
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October 2023 by stacy edgeworth
I recently had my first accident. I called and spoke with Heather and she put me at ease and was very understanding of the situation. I would recommend them to take care of your insurance needs. Thank you again Heather!!!
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September 2023 by doretha holbert
Great staff. I have my car and homeowners insurance with Allstate.
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August 2023 by Dwight Hixon
Great Service! Great Rates!
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July 2023 by Tina Spencer
See Chris Nelson for all your insurance needs! He will take great care of you!
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July 2023 by Robin Pemberton
Between home owners, auto, and boat policy. Saved over 5000 a year from previous provider
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May 2023 by Jennifer Cox
Absolutely the best company and bunch of people! They will go above and beyond to help make sure you are taken care of!!!!!
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April 2023 by Marvin Barnes
They are very nice to work with and are very helpful. The ONLY problem I have had since I've been with them is emailing. I receive emails while I'm at work (I can't make phone calls at work) and I always respond to them as quickly as I can but sometimes I never get a response back and if I do it's usually days later. I would give 5 stars if it wasn't for not getting emailed back when I have a question or concern. I understand that they are working also and may not can email back right away but I would like to at least be emailed back as quickly as possible for them. I would still recommend anyone to them.
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April 2023 by Jamie Thomas
Everyone is Beyond helpful! So friendly and was able to save us about $400 a year for homeowners insurance.
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April 2023 by Gary Bearden
From day one they handled our insurance problems could not ask for anyone better than Cory Hixson.
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April 2023 by William Ford
Fast, efficient and saved us money!
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April 2023 by Jeanette Lovvorn
Heather was very knowledgeable and helpful
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March 2023 by jacqueline centeno
Best people to work with! They listen to my needs and didn’t just try to sell me anything extra or une deeded coverage. Highly recommended!!!
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February 2023 by Gary Welden
People in scottsboro are great people but as far as their claims they are the sorriest people I've ever dealt with they never get back to you and never call my car has been in the shop for over 2 months now almost the 30th of January will be too much and they have not tried to fix it yet
