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“For the past several months, I was on the hunt for a new car—or at least, a new one for me, since I had been driving a 19-year-old vehicle. A couple of days ago, I finally found the car that seemed to check all the boxes. It was a 2019 Highlander, and I was eager to see if it really lived up to my expectations. I sent an inquiry to High Country Toyota, and within minutes, I received a text from Jacob. While I assume texting is standard in car sales, what really stood out to me was the personalized video Jacob sent. He addressed me by name and acknowledged my interest in the Highlander, which was a fantastic way to start the customer relationship.
When I arrived at the dealership, I was warmly greeted by Ms. Terri at the front desk. She made me feel like family from the very beginning, which put me right at ease. We spent some time talking about family, life, and even shared some encouragement with each other. That kind of genuine interaction is what life is all about.
Next, I had the pleasure of meeting Johnny. What a guy! He was personable, funny, and made sure I was well taken care of throughout the purchasing process. When I finally got to see the Highlander in person, it exceeded my expectations—everything was just as described, if not better. The car was in excellent condition and really checked all the boxes, just as I had hoped.
The paperwork and financing process was smooth and hassle-free, which was a huge relief. The team guided me through every step, making sure I understood everything and felt comfortable with the decisions I was making. I also got to meet Rod, Lexi, Ashley (if I remember correctly), and of course, Tequila—can’t forget her! The entire team at High Country Toyota made my experience nothing short of amazing.
The customer service at High Country Toyota is a solid 10 out of 10. If I lived closer, I’d stop by often just to see the team. If you’re in the market for a car, I highly recommend making the trip to Scottsboro, Alabama, to meet these wonderful people. They’re there to serve you in the best way possible. If I ever need another car, the first dealership I’ll think of is High Country Toyota.
Thank you to everyone at the dealership. Much love.”
“Chris and Sarah are an absolute pleasure to deal with. They know what they are doing and make great product suggestions and never over charge. Best prices around and best service as well.”
“These guys are without a doubt th best I had a timing job done on my 3.5 ecoboost in June of 2023 and it still made the noise. I heard about Gerald down at Carter Automotive and decided to give him a call and he diagnosed it and it was timing chain again and they got it fixed up and he kept me informed the whole way. I’d definitely recommend them to anyone very trustworthy honest mechanics may God bless your business”
“Great service. They were able to get my car in same day, look at it, give a quote and fix. Very impressed with the service and pricing! Glad to have found this shop!”
“This is a local, family owned and operated budiness that I have used three times over the past 10 years. Not only have they performed A+ auto work, they put me in touch with a very reasonable rental car guy from whom I rented a car for the time my car was in the shop. Ted and Tina are a husband/wife team who worked WITH me instead of trying to rob me. All cost estimates were shown as clearly explained line items. In addition to insurance claims, I also had need for out-of-pocket body work on two occasions. I fully trust T&T Auto Body Shop with my vehicles.”
1 - 5PM 7:30AM - 12PM
3012 S Broad St, Scottsboro
Auto Repair
“Matthew and Laddon are awesome, just had an alignment and Tires rotated, these guys are very knowledgeable and helpful. They got great prices too!!! If you are looking for trustworthy knowledgeable folks this is your shop, BEST ONE IN TOWN!!! 10/10 Experience!!!”
“Gator is a good, speedy and reasonable priced mechanic. He has done 2 jobs for me and I'll definitely use him again if I ever need mechanic work on my vehicles.”
“Went here for the first time today. Great service, friendly people and great job getting me in and out with a set of new tires with a great price. Fast getting my tires on and back on the road. Will definitely be back. Couldn't ask for a better group of guys”
6:30AM - 5PM
209 Lonnie E Crawford Blvd, Scottsboro
Auto Repair
“I've worked at NCI for almost 4 years. I've noticed a couple of bad reviews on here for NCI. The only response that I have for that is that it's a job. Part of being an adult is showing up for work and doing your job . The only reasons I've ever seen anyone fired from NCI is mostly for not showing up to do your job or being there and not doing your job. Their attendance policy is pretty much like any other company. All in all they've treated me well and I have no complaints otherwise I would not still be there.”
“I brought in my car today for some new tires (mine were dangerously worn out) and an oil change. I had to drop it off in a hurry to be able to get to work, and just hope that it could be done quickly so I could have it for the weekend.When I got there, Jim, came out to my car in the rain to check it out. It turned out they didn't have my tire size in stock. Instead of sending me somewhere else, he called another shop and was able to get the tires from them.They were able to get my car done with great customer service! Thanks again for saving my weekend!”
“I’d recommend him to anyone and everyone. I didn’t even have a ride to pick my part up for my car and he stopped picked it up and then even took the core back so I could get $10 back. It’s hard to find an honest mechanic nowadays but Loudermilk is definitely one of them. I’ll continue with him for as long as he is running!”
“Called them at 7:30 AM about busted door glass, on my 2017 Dodge Journey. They located a glass picked it up and came to my house in Bridgeport, AL. By 10:45 they were finished installing a new glass in my car. Great service.”
“Took my 06 Dodge in amd it was repaired same day. These guys do great, honest work. Hard to find good diesel mechanics these days I will continue to take my trucks there for repairs.”
7:30AM - 5:30PM
564 Micah Way, Scottsboro
Auto Repair
“Excellent service!! Had to stop in during a road trip to get a repair. The front desk rep (Devan) and the mechanic (Eric) worked to get me in quickly and get the repair made as soon as possible so I could get back on the road. They were both friendly, knowledgeable, and helpful! Thank you so much!”
“They were very understanding & concerned & our 2 vehichles have been resolved, We have been their since at least **** & hopefully we can still be.Thank you so much As you know who Im talking about, if there is anymore bad reviews plz let me know so I can say it was a pleasure”
“I want to give a BIG shout out to Matt Norris. He wasn't the pushy salesman that you have at alot of dealerships and a very patient person. Thank you Matt Norris. We really appreciate you.”
“We had a blow out on our RV limped here and Paul changed put our spare on. They didn’t have our tire size (we would’ve bought a new one). He changed it quickly we were on our way!!! Great service”
“I have used this service twice in 2 months. He got me in and back on the road within 24 hours both times. Reliable service, fair price, and honest. Highly recommend.”
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“This was my first time using Professional Auto Repair in Scottsboro, AL. They were great! Got to us quickly and had the repair done at least two days sooner than we expected! Highly recommend! 2013 Nissan Rogue, AC compressor replacement.”