-
January 2024 by gemini83
Best auto parts Store in Scottsboro Alabama. Everyone was so friendly and helpful
-
September 2023 by DC
Recently moved back to Scottsboro after 15 years away and swung by to pick up some wiper blades. Jeremy and Josh treated me like family and offered me great feedback and patience. Highly recommend these guys based on how I was treated regarding such a small purchase. Customer service is a thing of the past in a lot of places now, not here.
-
September 2023 by Mike Dawson
August 2023, Chris answered my call I asked for a part, we don't have one he replied, so I asked if any store within 50 miles has one, he replied Google it to find out he can't tell! Really!, Competitor stores can see inventory of others stores.
-
September 2023 by Trent Pace
Great service, the guys were easy to work with. They installed some windshield wipers for me. Will be back
-
August 2023 by Walter Payne
I stop by what a starter and had a test done on it and is was ok.very helpful and Thanks Advance.
-
July 2023 by John Ballard
Always helpful employees you deal with here.
-
June 2023 by Dean Shepherd
Great service. Needed a new battery, had it in stock at a very good price. Will use them again.
-
May 2023 by Michael Petty
Super friendly staff here that was very helpful in finding the part we needed very quickly.
-
March 2023 by Chris Sanders
Knowledgeable staff friendly and ready to help
-
March 2023 by Katie Sweets
They WAS NOT HELPFUL AT ALL RUDE ACTUALLY NOT GOING BACK
-
February 2023 by Tara
I've been a loyal customer of Advance since I worked for Advance in 2011. The staff at the Scottsboro location are typically very friendly and helpful, however I have to comment on my experience with a Sales Associate. I needed to drop off a UPS package and when I walked in the young man went into the back and another gentleman standing by the counter glaring at me began speaking Spanish to me and basically asked me if I speak Spanish and when I responded that I don't he called to the young man in the back telling him that he would need to help me since he's the only one who doesn't speak Spanish. This whole time he is glaring at me as if my presence was somehow unwanted. He decided to scan my package and kept glaring. He asked me if I was having a bad day and I told him that I wasn't but I thought he was being rude and he said "why because I asked if you speak Spanish" and I told him that the whole interaction was inappropriate and I was a loyal customer of Advance and I expect a higher level of customer service. He just kept glaring, never once smiled or attempted to be friendly in any way. I am only a temporary resident in this town and I will definitely not be returning to this location.
-
December 2022 by Charles Burton
Need people who know a little about car parts not cashiers
-
November 2022 by Mary Rogers
Always have what i need and great service. It is local and the prices range about the same as if i go to a major chain miles away
-
October 2022 by john hollis
Bought 5 quarts of oil and an oil filter, oil filter had no gasket like it shouldve to deal properly. When I started my car all my oil began pouring through... I went back to the store for a new filter and they also compensated me for 35$ in oil I lost due to the faulty filter.
-
August 2022 by Waylon Berry
Found my tail lights quickly and they're still in the pack two weeks later. Part of my honey to-do list that's longer than my leg....lol Gotta get started one day before Winter or the cops pull us over. Whichever comes first....
