O'Reilly Auto Parts store #976 in Saraland, Alabama, is a trusted local auto parts shop that offers a wide range of parts, tools, and accessories. Located at 23 Highway 43 South, the store provides helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and make custom hydraulic hoses. Customers appreciate the friendly and helpful staff, describing them as very polite, family-like, and easy to talk to, which makes the shopping experience comfortable, especially for those with anxiety. Many customers highlight the excellent customer service they receive, especially when dealing with car emergencies. For example, when a customer's car stalled due to a dead battery, staff members Ashton, Kyron, and Alan went above and beyond by helping with the battery purchase, checking the alternator and starter, and providing fuel treatment advice. One customer praised the staff for their helpfulness and politeness, recommending the store highly. Additionally, customers have appreciated the assistance of employees like Brian, who took the time to check and add antifreeze when other stores could not help. The store's staff are often commended for their helpfulness, professionalism, and willingness to assist with repairs and questions, making O'Reilly a reliable choice for auto needs. With over 6,000 stores nationwide, this Saraland location continues to earn positive reviews for its quality service and customer care.
Had the part we needed delivered to the store in Saraland. Arrived when they said and was available to pick up with no issues.
September 2025
Nick was incredibly helpful in diagnosing my auto problem and suggesting mechanic in my area. Highly recommend.
August 2025
I had an issue with my battery last night came to get jumper cables and then next morning came to get my battery tested and it was bad so I bought a new one. Levi working at the Saraland Alabama location was amazing in helping the night before and the morning of, sweet, professional, courteous, and very helpful. He needs... read full comment