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May 2024 by Auster Cassity
Very very nice people thank you all at Babcock furniture in saraland al
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April 2024 by Sherry Smith
Good place to buy from I buy every thang from them they even help to make sure I'm happy with my stuff
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March 2024 by Ingrid Hill
Sales people has a wonderful attitude and they listen to the customers wants and needs. Overall everything is Excellent!!!!!
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February 2024 by Roger Vanderford
The staff was very friendly and helpful. They answered all my questions. Everything went smooth from start to finish.
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January 2024 by Hunter Ray
I was very excited about the order but disappointed with not receiving a delivery date or order confirmation
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December 2023 by Jesse Dueitt
Got what I needed without having to wait for what I needed to be delivered from a warehouse. A1??
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October 2023 by Monica Lane
Very nice people
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October 2023 by Thomas Bowdoin
Excellent Service
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October 2023 by Brian Campbell
First of all let me start by saying that I am a repeat customer and I have always highly recommended Badcock furniture to anyone looking to upgrade their furniture. My most recent experience could not have gotten any worse. If I could give 0 stars I would. I purchased a sofa from Badcock furniture in Saraland on Sep 4, 2023 and the store associate that waited on me failed to check the inventory in the warehouse before converting my sales quote into a sales order. She even gave me a confirmation of when my order would arrive at their store. The day before my pick up date, I threw my old sofa out since it was trash pick up to make room for the new sofa. So when it was time for me to pick up my order, I went and rented a trailer and headed up there to pick up my up my order. When I arrived the store associate said that my order wasn’t there and that it was out of stock. All of the employees apologized for the mistake that was made. I asked to speak to a manager, to see if she could make things right with me. The only thing that the manager offered was to give me the floor model that everyone sits on in the store when trying out furniture . Desperately, I was willing to accept the floor model if she could give me a small discount on it. In my opinion a floor model is not considered new anymore. She refused to give me a discount because she stated that it was not that old and it was like getting a new sofa. I am positive that the sofa had been in the store for at least 2 months prior because I came in several times within those two months debating on which sofa I wanted. I refused to accept a floor model as a new sofa since she wouldn’t give me a discount on it. The estimated date of arrival for the sofa that I ordered was almost 4weeks out. So now my family and I are sitting in a family room with no furniture to no fault of our own. After this experience I will never recommend Badcock furniture to anyone else again. This experience was very unorganized and unprofessional on their behalf, without any regards to make the situation right.
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October 2023 by Margaret Lewis
Love ❤️ the store and the staff and sales people and I have bought from Badcock, s many times over the yrs it’s my go to store for furniture
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June 2023 by Jailyn Rocker
very sweet , understanding ,& kind they are 10/10 highly recommended!! especially the saraland location ?
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April 2023 by Russell Smith
The employees are always very helpful and friendly. They are one of the main reasons I shop here.
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March 2023 by Erica Redmond
Kamryn was great! Store was nice. Fast delivery.
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December 2022 by nicole corcoran
Friendly staff. Beautiful store.
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November 2022 by Sharon Williams
Excellent Kymron has a great attitude and very knowledgeable of the store merchandise
