PNC Bank in Robertsdale is known for its friendly and helpful staff who genuinely care about their customers. Reviewers highlight the positive experiences they've had, noting the courteous and knowledgeable employees like Jenna Tehandon and Sanchia, who go above and beyond to assist with banking needs. The branch is easily accessible and offers a range of products and services tailored to meet various financial goals. Customers feel proud to bank here, appreciating the supportive environment and the willingness of staff to learn and help solve issues. Overall, PNC Bank in Robertsdale receives high praise for its excellent service and commitment to customer satisfaction.
Jenna Tehandon helped me and my son with all of our banking needs today in the Robertsdale branch, and I couldn't be happier that we are with PNC and that I continue to have great experiences with great people. She is knowledgeable, courteous, and friendly! Definitely recommend!
May 2023
The staff is SUPER nice and friendly. They REALLY care about their customers. Easy location to find, multiple products to fit your financial goals. There is no better branch than this one in Robertsdale to serve your needs. I am a proud customer. They are here to help. Big GIANT 5 Stars. ?????
June 2021
Their employee, Jonathan, was just very rude and unprofessional with me when they charged me 3 overdraft fees that should not be there. He didn’t help me out at all, every time I was speaking, he cut me off and tried overtalking me and then hung up on me. Really thinking about switching banks because of their employee... read full comment