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February 2024 by Julie Henry
Kylyn was extremely helpful. Cricket is lucky to have such a dedicated employee.
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January 2024 by Heather Lind
Kylyn was amazing he was by himself in a Xmas rush working two registers keeping a great attitude even upselling still ! He was getting the line knocked out by himself in a fairly timely manner , all while making sure to be light hearted about the situation which made the atmosphere and mood of the waiting customers so much better than it definitely could have been !
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December 2023 by Carla Robinson
I hate cricket!!!!! Their name should be crooked they are crooked and money hungry. They’ll put you on a $25 a week extension plan but neglect to inform you if you miss one payment by 1 minute they then make you pay $75 on top of the $25 or $50 already paid. So for a prepaid phone company with a bad signal you pay anywhere from $100 to $125. And idc if you tell them you died last night they’ll only take off $5. I’m popping a bottle of champagne the moment the go out of business. They don’t value their customers not one bit!!!!!!! I’ve never ever ever ever had to go through this with any phone company I’ve ever had. If I could I’d rate them 0 stars.
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December 2023 by Lisa Kline
Very helpful and friendly employees!
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October 2023 by Regina Orr
They scammed me into paying for an iPhone that was supposed to be free. Didn't find out until a month and a half later when they started taking payments out of my account
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August 2023 by Scott Beagin
My phone number got hijacked by a hacker that was part of a Cricket Data Breach. It took 3 WEEKS to get my number back and Cricket told me to go to my local store with my IDs and my phone and they would reset my account for no charge. Girl at this store told me Customer service at Cricket lied to me and she would have to charge me and that she had no way anyway to unblock my account!!!! Now I'm on hold AGAIN and keep getting my call disconnected using a friend's phone!!! This store has been a problem in the past so I have no freaking clue who's lying to me!!! If I have to pay for THEIR PROBLEM I might as well leave Cricket completely and take my friends and family with me !!!!
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May 2023 by Phillip Markham
Beware of the coverage and the speeds of this provider. They sell their 5G speed and when you drive away from the store you will no longer get 5G speed using data on your phone. I have seen barely 1 or 2 bars with LTE speed away from store Oh don't forget about the dead zones when talking with someone and dropped calls too. Found this during an emergency with a family member.
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September 2022 by Wendy Lynn
Super friendly super helpful
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January 2022 by Barry Simpson
The phone is seldom answered....I tried 2 days in a row.
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December 2021 by Destiny Wiggins
Doesn't know how to answer a telephone when someone is trying to call.. very disappointed to have to call numerous times for them to hang up the phone and not answer... needs better employees
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December 2021 by Kenneth Jackson
Couldn't resolve the problem
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June 2021 by Jesse Newton
If you purchased a Phone online to upgrade your account it cost one amount. If you go into the store somehow they charge you more hidden in the tax. Most people wouldn't noticed a few bucks.. but I am not one of those person. Will send the receipt to the county revenue dept to make sure those extra tax dollars are properly collected.
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April 2021 by Roland Darnell
GREAT SERVICE GO ANYWHERE AND STILL GET SIGNAL LOVIT.
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March 2021 by roland darnell
Best serviceshe done everything iasked.Walked away widaFATSAC.
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January 2021 by Theresa Bowen
Great phone service
