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March 2023 by Jim Coleman
We do all of our personal banking and all of our Alabama business banking here. The service is just unsurpassed. You could not ask for a better bank.
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August 2022 by Suzy Ikerd
My experience with this bank was so nice. Courtney and the ladies up front were very nice and friendly. They would go out of their way to be helpful. I am a new customer and I am looking forward to doing business with this bank. I hope I am not wrong about this bank. Time will tell.
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November 2021 by Becky Koptis Zellers
It's my great bank, and great employees.
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October 2021 by Falon Hall
I love how NO ONE answers the phone when ya'll decide to decline a card. This is absolutely ridiculous to lock someone out of their account. You have no after hours customer service and when you try to leavd a message it sounds as if someone took the phone off the hook. Unacceptable
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February 2020 by Wanda Stanford
This bank I thought was a good bank to help people...They do not help some including me and I will be moving my money to another bank that actually helps folks.Its just a matter of time to get my new account open and change to a real bank that helps the folks of Baldwin County.
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February 2018 by mary kelley
I love banking with Citizens Bank...the staff as a whole are so friendly and ready to help with any banking need you may.
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October 2017 by Cindy Sellers
This bank is a joke. A 12 year old child had a check from the Baldwin County Fair written on their bank and refused to cash it due to a 12 YEAR OLD not having a picture ID. Please beware when choosing a bank that this one stands for harassment of children who was so proud of his 15.00 check that he made a copy of it to keep Please use REGIONS as they are more family friendly and cashed his birthday CHECK written on their bank no questions asked.
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July 2016 by M K Ever
It is a home town Bank, Like Family.
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December 2015 by Lisa grant
We've been banking there for 32 years and never had a major problem. I love the friendly faces and most know you by name.
