-
February 2024 by Debbie Doolin
I recently attended the funeral for a dear friend of mine of which the Bro Ronald Berry officiated. The family provided Bro Berry a detailed list of accomplishments, activities and interests of the deceased to be used during the service. Bro Berry associated every point of interest about the deceased to himself and to his family members. Really?? The congregation knew more about Bro Berry and his family than about the deceased when the service was over. I feel this was very inappropriate for the family and friends of the deceased to have to endure. I heard many comments from other friends and family members who were not impressed by the service. It is my personal opinion that Bro Berry needs to be replaced.
-
January 2024 by Oleta Myers
Always the most kind an understanding people you will deal with.
-
June 2023 by MARGIE SIMS
Extremely helpful, kind, and caring. I highly recommend them.
-
April 2023 by Paige W
A death came out of nowhere and they worked with me. I had a few bumps in my payment plan and they were really understanding. These are truly nice people.
-
March 2023 by Jennifer Sullivan
Wonderful, caring Gentleman with big ❤️. They will walk you threw every step. And give you plenty of time to pick what you want.
-
March 2023 by Joey Hollis
The funeral home was nice and clean. My aunt was presented very well on 07- 27- 22. Thank yall
-
March 2022 by Ashley N. Clifton
Please do not take your love ones here.
-
March 2022 by Bill W.
Very unhappy with W.T. Wilson Funeral Chapel. My mother passed on May 28, 2021. They finally got her death certificate on June 17th. I had called and they said they would mail it to me. I am her daughter and live out of state. I waited almost 2 weeks and still didn't receive them. I called to find out why it was taking so long. Had to leave a message for someone to call me who was handing it. Did not get a call back so I called back later that day and Chris told me that they had not yet been mailed. His excuse was that they could not be sent to me without getting permission from the person who paid for the funeral. He just spoke with them now so he could put them in the mail tomorrow. Why didn't he call me when they knew there was a problem and they couldn't be mailed? Their customer service is truly lacking. Chris didn't even apologize. Just said there was nothing he could do. Very unprofessional service. Not once did they ever call me to update on things. I had to call every time. Gale Wright
-
March 2021 by Susan Rains
We have had 4 of our family members at w t wilson funeral home. They were very compassionate all ways asking if their was anything we needed. Everyone was very nice. We buried my father in may .i did not get to have the funeral i would have like to have had, we were restricted how many could be there because of covid 19. But they had guidelines to go by. Which was not there fault. We will continue to use them. We have been very pleased. ( the Harvey, Holcomb family).
-
March 2021 by Rhonda Morris
It's all ways been a wonderful place and the people are very nice
-
March 2021 by Dave Cummings
Tom and his staff go above and beyond to make sure your family's needs are met.Thank you for dedicating your lives to serving other. Respectfully yours, David Cummings
-
March 2021 by Judy Secor
Took really good care of my family and my deceased brother Kevin Pace. Thank you very much. It was a year ago this Mar 7.
-
March 2021 by Hannah DeVoe
My mother passed away and was positive for COVID. It was close to midnight and my family has used W.T. Wilson Funeral Home in the past so that is who I told the hospital to call. That next day the funeral home called me to let me know that because she was COVID positive they would not open the bag and we would have to do a closed casket service. I couldn't even pick out a dress for her, they would not put it on her or embalm her. That was very upsetting to me and I wish I knew that ahead of time. I used a different funeral home who did a traditional service but by the time the Burt Funeral home had gotten her, her body was already stiff and they could not fix her mouth properly. My mother had dentures but NEVER let anyone see her without her teeth. Because W.T. would not provide the usual services and it was too late for Burt's to fix her mouth, the whole family/friends viewed her and she did not look like herself. If W.T would have worn a mask and gloves the risk is VERY minimal. I am very upset things happened this way. Do they decline traditional services for HIV positive people as well? In that service they will be exposed to things but if appropriate precautions are taken, the risk is minimal. Does not really seem fair to me.
-
March 2021 by TRAVIS POZZOBON
Beyond happy with the customer service of Wilson Funeral Chapel. I used them to purchase a headstone for my mother. They were very nice, helpful, and friendly. The Covid slowed down production time, but they kept me up to date with every step. Chris contacted me and within 1 hour, the stone was placed. I HIGHLY recommend WIlson to anyone!!
-
October 2020 by Travis Alan Pozzobon
They treat you like family. Very easy to deal with. Thank you Chris for all your work on getting my mothers headstone ordered and set for me! I highly recommend yall to everyone.
