-
July 2024 by Ken Todd
I Today, while visiting Rainsville, I stopped by the DG Market. The empty parking lot, save for vendor deliveries, should have been a sign, but I was in a rush and only needed a few items. At checkout, I approached register 1, where a cashier named "CH ISTY" was stationed. She didn't acknowledge me, prompting me to initiate a greeting, to which she responded with a puzzled "What?" My question about her greeting habits was met with silence. It seemed Ch Isty was indifferent to customer service, making me regret not using the self-checkout for a more personable experience--from a machine, no less!
The name Ch Isty is a jest, of course. I presume her name tag lost the letter "R," and her actual name is Christy. Upon returning home and beginning this review, I noticed a pattern of negative feedback regarding the DG Market, with "rude" being a common descriptor. It appears that a discourteous attitude, potentially stemming from management, has permeated the staff.
For those seeking quality customer service, I recommend bypassing the DG Market and heading to Foodland or Food City instead. The DG Market is not a market, it is a place where you will be treated rudely.
This review, along with my concerns, will be forwarded to the Corporate Offices of Dollar General. It's crucial they investigate this store and retrain their employees to understand the importance of customer satisfaction.
-
June 2024 by Kara Gatlin
The two older employees are the rudest women I have ever met, and seem to be on a power trip. They for sure shouldn’t be working in retail. This location also likes to make up its own “rules” and claim that corporate makes them do it, but when you call corporate they say otherwise. It’s really more of an inconvenience to stop here. If you need groceries there is a grocery store across the road, and also another dollar general near by with nicer employees.
-
June 2024 by melissa Macigewski
Some of the rudest women work there. I never again will return to this location. I've been in there several times and every single time the same 2 women are so rude.
-
February 2024 by Unknown
Idiots... very rude idiots. Once went in and tried to buy something but it wouldn't ring up on the register. The lady working the checkout that day literally said " I'm not doing this right now." anyways, ended up getting forced to leave as she wouldn't even look at me when I was trying to figure out why the register wouldn't work
-
October 2023 by Rocks Red
This is the closest DG to my house, but every time I walk in there the vibe is so off. I bought a few items this morning and have no idea what the person was thinking but I paid for my stuff then walked over to the flowers to see if I wanted some to cheer me up. The Lady walks over to my self checkout where I left a few items I already bought, looks at my receipt then throws it away in the garbage. I guess I didn't want that ?♀️ Idk if she wasn't paying attention or checking to see if I paid for my items. I get people steal but you know, not everyone.
-
September 2023 by Kayla “ThatBKK”
The entire staff is rude and hateful. I don't understand how any of them have a job with the way they treat people.
-
August 2023 by Karen Blizzard
I am enjoying the dollar store changing over to the market.
-
March 2023 by Tangina Ann
A lot of the stores in this area are turning into DGMarkets. I went into one yesterday just to pick up a few things really didn't have time to look around.
-
November 2022 by Kayla Howard
The entire staff is rude and hateful. I don't understand how any of them have a job with the way they treat people.
-
September 2022 by Douglas A Benefield
DG... Many of them... Most good
-
February 2022 by Kirsten Holcomb
I’ve had many unpleasant experiences with the two older women who work there. Ones name is Rita. She honestly makes me dread going in there. Her attitude is horrible. If you ask a question she looks at you like you should know the answer. I’ve called cooperate but obviously that does no good, because I’m obviously not the only one having bad customer service from her.
-
November 2021 by Victor Ortiz
This store has the absolute worst check out I honestly think I can drive to the next closest one in powel check out and be home before I can even make it to the register, other than that everything has been fine I just know there is no way to get in and out in a hurry.
-
September 2021 by Jc Kirby
Well it's a time and resource saver
-
September 2021 by Chasity Boggs
Its like every other that has hatched!
-
September 2021 by Sandy Bowen
Love this
