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November 2023 by Veronica Guadan
If you are looking for great customer service for quality vehicles, this is the place to go! I purchased a 2024 grand Highlander from Spencer and I am from Texas. The process was smooth and completely seamless from the beginning. I was 36 weeks pregnant and was extremely happy with the customer service. The entire team one Toyota team was helpful and when we ran into issues with the title transfer, Hunter was quick to respond and assist in any way possible. We will definitely keep Team One Toyota as a number one option when searching for a car for our soon to be college student next year
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November 2023 by Lexi Cole
Want a great easy-going experience? This is the place! Everyone is friendly and there is no pressure anywhere! KC was the best salesperson I have ever have had at dealership! The paperwork was quick and well explained with Jared(sp.). I would definitely come back here to buy another vehicle!
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November 2023 by William Burk
Buying a vehicle has always been stressful and worrying for me! But, I can't say enough kind words for Madison Silver (Salesperson) and Katrina (Financing). Madison was extremely kind, thoughtful, and caring! I definitely felt like more than a (sale) to her and it didn't go unnoticed! Unfortunately customer appreciation is rare these days, but people like Madison give me hope! If your in the market for a vehicle, please reward her with your business.. She's first class.. It was more of the same when I dealt with Katrina ! She made me feel at ease, and left no question unanswered! 5 star experience at team one Toyota yesterday!
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November 2023 by Amia Loubser
This will forever be my go-to dealership. When initially purchasing our car, Alida was the best sales person we have ever encountered. Very relaxed experience but very knowledgeable about the cars and I appreciated her input regarding features a mom would like! More recently, however, we drove back to Gadsden for the 10,000 mile service as we took it to a local Toyota dealership for the 5,000 mile service (which is just a tire rotation) and it took 3 hours…. We were done within an hour at Team One- plus the service included an inspection for a recalled part. My husband and I were so pleasantly surprised we will continue to use this dealership for all of our car needs even if it means driving an hour every time (and passing multiple other Toyota dealerships on the way). Cannot recommend them highly enough.
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November 2023 by Hoyt Casey
Great experience purchasing our new 4Runner! The home town sales person Alida was awesome. Probably could have bought the SUV a little cheaper from out of town. But from my experience with large car dealers, you wind up losing money overall.I would give them a 10 star rating.
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November 2023 by Barbara C Norton
Team One Toyota is a great place to check your car, after putting air in all my tires, discovered I had a nail in one of them, repaired it at a reasonable price. And also told me about a small oil leak. Would give them a 5 star rating.?
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November 2023 by Sandra Sams
Just wanted to give a great review for team one helping us get a new car. We are loving it and my salesman Spencer Harris was great. I will go back and see them again. It is a great service when these companies help the elderly and they really catered to us
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October 2023 by Susan
Thanks to Team One Toyota I am the happy owner of a new RAV4 XLE. They were courteous, convenient and easy to work with. Madison is awesome. She is very passionate about her job and it shows. If you are looking to purchase a new or used vehicle, I highly recommend Team One Toyota. Especially Madison. ?
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October 2023 by Sonya Lackey
We had a very pleasant experience from the moment we arrived. Everyone was so nice and helpful in getting us the best price and finance rate. Special thanks to Spencer Harris for being a great salesman! We highly recommend Spencer and Team One Toyota!
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September 2023 by Keuna Williams
Very slow and Bad service.waited 2 hours for an oil change with an appointment . You Have to check behind their work.. They will tell something is wrong with your car and it’s not.. too expensive for an oil change.. don’t check everything they suppose to. Tires were so low but my receipt says it’s fine. Toyota Use to be a good place to go but it have went downhill ..
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September 2023 by Morel Moultry
KC conducted herself in a very professional manner and was patient with me. Team one I will recommend to anyone. The whole staff, including her manager know how to make a person feel like a member of the Team One family.M Moultry.
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September 2023 by Jennifer Stiefel
Great buying experience. Alida and Shai were great to work with. It took a few hours but they were busy for a holiday (Labor Day). Brittney from the finance department was super knowledgeable, helpful, and very funny. My only real complaint is that the car needed a tag bulb replaced and it needed to be detailed, I had to bring it back in the next day.
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August 2023 by Melissa Williams
Top Notch Dealership! We enjoyed our buying experience at Team One Toyota of Gadsden. Russell , our salesperson was amazing! All the staff here were a pleasure to work with. If you’re looking for a good deal, and to be treated very well, do not hesitate to shop here. Thanks Much Team One from the Williams Family ?
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August 2023 by Emily
Great customer service as far as sales but finance has been a pain to deal with. I was told that they would charge me $500 for using my own financing so I decided to use theirs. Then, I was given a higher interest rate for not accepting their additional warranties. Then, my loan was misfiled because they entered the wrong information so I could not access my loan to pay it. I would highly recommend just using your own financing from the beginning!
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August 2023 by Tee Campbell
I found the car I was looking for online at Team One Toyota and worked out a deal via text/email/phone calls. When I went to the dealership to pick up my vehicle, the entire team was very helpful and answered all our questions. It was a great buying experience! We had such a good experience that we ended up buying another vehicle from Team One that same day. I highly recommend them.