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March 2024 by James Jacques
Pilot I apologize for the bad review. But let's bet honest. This may be good for people commuting or other day by day people. But for a truck driver this place is a nightmare. It's always backed up, jammed to the nines. Truckers you'll never find substantial parking here and even if you do; I hope you have good insurance. The parking lot for trucks is horrible and again it's always full. Even at 10 am. I advise drivers looking for parking to go down a few more miles to Love's. This is a very poor location.
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March 2024 by Nickell Young
This is a great pilot hot showers, friendly staff, nice choices of fast food and plenty of parking
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February 2024 by Roberto Ortega
Very nice lady in the front! Awesome service!!
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February 2024 by A. T
Seems more like a medium Flying J parking lot.Lots of bobtail trucks taking up spots.Big electrical tower in the middle of parking lot as well.Restrooms were clean.It seem like more reserve spots than anything.Cashier female was very professional and kind.
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February 2024 by Joe Kirk
Horrible idea for a floor towel. Hope pilot doesn’t go to these wax paper towels. But other than that it was good.
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February 2024 by Edgar Morelos
Very good
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January 2024 by Deb McCorkle
First great thing.. this place is clean! Thank you! I got a safe place to park.. thank you! then.. I met Jeff and several other employees who treated me like family. I really felt at home.. like a special guest here. Thank you! The cashier was so friendly.. she recommending great bbq nearby… later she ask me how my lunch was and if I liked it.. ask me what I had.. ?? she came by to say good bye and say it was nice to meet me at the end of her shift.. she was so sweet.. the other cashier took time to help me get change for laundry.. thanks to Jeff.. I got an exceptionally clean nice shower.. just the way I like it with extra towels.. nice towel and wash cloth too.. he thanked me for what I do as a truck driver. I did my laundry & they kept offering me a chair to sit down.. it was unreal really unusual and very nice.. employees talked and shared truck stories.. helped me pass the time.. This is one of the best Pilots in the USA.. it’s the people.. it’s the pride they take in keeping this place nice.. it’s their friendliness.. their kindness in doing the extra things.. the little things & the big things.. I genuinely like it here.. so glad I decided to stop here. I am looking forward to coming back here again. Wow! Exceptional!
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December 2023 by James Brown
It's nice and clean well kept and very good choice in hiring it's employees
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December 2023 by sapherno11
No seating area for truckers other than a Wendy's that has extremely hard seats and closes at 10:00 p.m. a terrible place to be stuck for any length of time as a trucker, will never be coming here again especially if I have to do a 35-hour reset
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December 2023 by Janet L Hunter
Friendly cashier , great gas prices. There's Wendy's inside here also.Wonderful services available for Truckers and anyone else needing shower or gas.They also had subway sandwiches in there as well. My favorite place to ? stop for gas in North Alabama
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October 2023 by Jonathan J
You can pay for your prime parking and go to look for the parking you paid for and not find one available, tell Mrs. Michelle that someone is parked in the prime parking without paying and she simply doesn't care, the only thing she can do is give you back the money, this is the first pilot that this has happened to me, in all the others, they come out to move the one who has not paid,my question is ? What's the point of paying for parking in this pilot?
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October 2023 by Maxwell Walden
Just looking around the part of the store for Pilot Travel Center including dining for Subway to have a #6 The Boss Footlong Sub with Original Baked Chips & Drink & for Wendy's: I tried the Small Pumpkin Spice Frosty Milkshake & it was all good & pretty convenient location in Decatur/Priceville, AL location near Interstate 65.
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September 2023 by Renae Jones
Why does your employee live in front of the building? They park closest to the door. That should be customer parking. I never know who is going to be living there from day to day. They seem to hire residents at this pilot. At least they don’t have an excise for being late.
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July 2023 by Demitri Giovanni
Water pressure in shower 1 was decent, but since it was a handicap shower, there was no lip to keep the water in the shower. Poor design didn't allow the water to move towards the drain, but rather out to the rest of the room. Rooms are not cleaned very well, but it still took almost 1.5 hours to get in with only 3 people in front of me. After exciting the shower, I felt water dripping on me from the ceiling. Even though my shower was mostly cool, (by choice, water temperature was more than adequate, but it was hot and humid all day) water was accumulating on the ceiling. Showers need better ventilation to stop this. The sink has no drain plug or screen, so beware of setting small items next to the sink. The slope of the sink seems designed to funnel anything right down the drain.
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July 2023 by Katherine Avery
Every stall is dirty, the restaurant is closed (at 7pm), and the parking for semis is extremely crowded. There is not anyone forcing drivers that are parked in the way to move.
