Warranty paid to Verizon has to be handled by asurion. Not one in prattville. Now the Montgomery location can't get a screen for a 1 year old phone?
December 2023
When to have my daughter's phone taken off our account and put on her husband's. The said they can not do it and gave us a phone number. Could not get my daughter a new phone till she was swapped to his account. Service is not like it use to be.
September 2023
I was skeptical about coming to this store. I am so glad I did. Paris was an amazing representative & knowledgeable! There should be more reps like him! I didn’t feel rushed and he always very respectful! I even told my friends and they made their next purchase here at the store! Amazing customer service!