Kohl's is a department store that rewards the everyday with sales and Kohl's Cash to help customers save money. It offers a wide selection of favorite brands in fashion and footwear for active and casual lifestyles, beauty products from Sephora, and home decor. The shopping experience is designed to be safe and easy with hassle-free returns and free store pickup. Customers can shop in store, online, or on the Kohl's App. Reviews highlight great customer service from very knowledgeable, friendly, helpful, patient, and sweet associates. The store environment is noted as clean, well-stocked, and beautifully arranged. Checkout is described as quick and easy. Specific praise is given for the professional and enthusiastic service at the Sephora inside Kohl's, where staff are well-versed in products like fragrances and shade matching. Customers report excellent prices and saving money, with many stating they would highly recommend Kohl's to family and friends and that the positive experience makes them want to return.