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June 2024 by Gary Moore
Prompt service. Friendly employees.
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December 2023 by Tammy Odell
Says on their website they have dry cleaning services. They do not have dry cleaning services
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October 2023 by Safaa Ammari
Lousy service. They lost the buttons of my suit. No apologies. No repair. No refund. We will never go there & we will share our bad experience with everyone we know.
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August 2023 by John R.
Very friendly staff but do NOT bring military uniforms...twice now they have improperly ironed my blues shirt creating the "railroad tracks" look of two creases going down the sleeves. I'm an instructor at Maxwell so attention to detail matters. First time I thought it was maybe a fluke and just fixed it myself, but it happened again yesterday and, based on the other reviews here, it seems to be a consistent problem of theirs.
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April 2023 by chuck pike
Great service and great people
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March 2022 by Helen I.
Fantastic service. Very kind staff. Standard turnaround is 2 days. They also have a 24-hour option, just ask.
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February 2022 by Dawn M
Very courteous and pleasant. At my first visit, a nice lady provided a detail description of the services. It was a pleasure to walk in and get that kind of service from start to finish.
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October 2021 by Ken Hargroves
Good service but pricey.
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September 2021 by Lauren Donaldson
They do a great job with dry cleaning. However- I have never had a dry cleaner lose an item I take for cleaning. The last 2 times I’ve taken items to this cleaner, an item is missing at pick up. And both times it’s been my discovery that the item is missing- not theirs. I understand that accidents happen but twice in a row? They located the first item that was lost a week later. They told me to check back with them in a week to see if they can locate this latest missing item. My suggestion: for them to be more cautious in counting number of items dropped off and picked up. I dropped off 5 items for cleaning last week- the receipt they give you confirms the number of items at drop off. when I picked up my dry cleaned items there were clearly only 4 items. A quick check would reveal that an item is missing without me having to pull out the receipt given at drop off to know that they misplaced an item. Frustrating and an inconvenience to have to keep tabs on exactly what you take to have cleaned because of the likelihood that some item is going to be missing at pick up, and the fact that it’s on you to catch that they lost something.Service: Alterations
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June 2021 by Bryan Bissonnette
Just wanted to send a huge shout out to the team at Jim Massey's. They contacted me awhile back letting me know I still had clothes to pick up even after I moved back home after retiring from the military. I told them I would pay for any shipping charges they would incur if they would be willing to send it to me. Without hesitation, they shipped it to me for free. I appreciate the team and the professionalism they displayed at all times. Thank you!!
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June 2021 by Earth Angel
I called over the phone to inquire about a specific laundry service offered at this location, the employee that answered the phone was friendly, courteous, knowledgeable. I drove over the same day; I received the same excellent customer service as I did over the phone during drop off, as well as 6 days later when I picked up. I will definitely a repeat customer!
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June 2021 by Elizabeth Hart
Amazing people. My clothes come back perfect. Very impressed.
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October 2017 by Haley Bengston
Super nice and helpful!!
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October 2017 by Griff Kirk
This place don't deserve your business! I brought my suit here before my Daddy-Daughter Dance. When I went to get ready for the dance my pants were missing from the bag. The first lady I dealt with when I returned was very nice and understood to reclean my suit and I'd pick it up again Friday. When I returned Friday, an older lady working knew the story of them misplacing my pants and charged me even though I went to my event with the wrong pants for my suit and it was their fault. Over $16 instead of making it right she's made sure I'll never return here and I'll also make sure everyone I know hears about this lousy business! Worst service ever!
