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December 2023 by Patti Leoffler
Tires were available, at good price, and installed within 30 mins. Will was knowable and efficient. We will come again
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November 2023 by Brandon Richardson
Clean environment, very friendly staff. Took no time to mount tires to the rims. Due to my mistake on the wrong lugs, they refunded the $10 per wheel. They have earned my business. Every other place would have scratched the wheels but they did an outstanding job. I look forward to future visits. Matthew c g has earned my business and I’m sure my friend will go there as well since he has many issues before with other local installers.
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November 2023 by Yvonne Sanders
Matthew was very nice and courteous. I bought tires but I didn’t have them installed there. When he found out that he only had three in stock he ordered one and asked me if I could return the next day. When I got there I didn’t have to wait he saw me and told another associate to get the tire and place it in my car.
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September 2023 by Mercadez Swearengin
I had a tire replaced by these guys today, and I am so incredibly thankful for them. I came in with a flat tire, struggling to figure out how I was going to pay for another one and these guys came through for me. I don’t know what magic that guy pulled out of his hat but either way they were able to get my tire fixed and me back on the road quickly and safely. I will be forever indebted to them. I am so grateful for the hospitality and professionalism that these men showed me today.I can’t say enough words to ever express my gratitude for these guys. 10/10 would recommend over and over!!!
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September 2023 by Claudia F
Had an emergency flat on a trip, rode on the donut way too long! Discount tire opened and got me in immediately. I was covered with road hazard insurance and took care of my business in a very fast manner, even sooner than expected. So helpful and respectful. I will continue using this company for another 20 years if I live that long!
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September 2023 by Haley Teeter
I came here about a month ago to get my tires rotated & they explained to me that I needed to replace my tires in about a month so they said they didn’t want me to waste my money on rotating them when I needed to replace them soon anyways. The guy who helped me showed me all options & gave me quotes on tires & told me to explore my options & think about it. After careful consideration I ended up buying tires from them on their website & I paid a little extra to have a warranty on them so if anything happens to the tires they will replace them for free no questions asked. I went in today so they could replace them & everyone who works there is so kind & sweet! They had me in & out in such a quick timeframe! I would highly recommend this place to everyone if you want great service, attitude, & quality tires! I will definitely be returning to them for now on! My tires drive so smooth & I appreciate all their help with guiding me to choose the best ones for my car!
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September 2023 by susan kerlick
Talk about Southern Hospitality ❤️ you’ll find it here at Discount Tire! Adam was Sooooo helpful!!!!!On our way to Florida from St Louis & got a nail in our tire….. Firestone didn’t have time to help us and sent us to Discount Tire….Adam said “Sure we can help you!” We went to dinner next door and our tire was fixed when we returned! Thank you Adam and your Entire Team! We appreciate your kindness, expertise, timeliness and Wonderful Hospitality! ????? Five of Five Thumbs Up!
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September 2023 by Allison Miller
Michael and Zackary helped our family out in the best outcome possible! Leaving Florida our vehicle picked up a nail. We saw Discount Tire passing by and stopped in. Michael helped us quickly with a option. Wait time was little to nothing as we pulled in and kept our children cool in the vehicle. Thanks Zackary for all your efforts and work. Thank you Michael for all your help as well!
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August 2023 by Chasidy Burnette
OMG ? I can not tell you enough how great this group of guys are. I went in for routine maintenance, check tire pressure, things like that. I mentioned I needed a ce ter wheel cover, asked if they had one lying around, please put on vehicle. Do y'all know....these guys looked and searched to no avail. Then, one of them called and ordered a brand new one. I told them that wasn't necessary, but they wouldn't hear of it, said it would be her within the week. I asked how much I owed them, the response almost brought me to tears. " did we look at your tires last time, did you notice it missing, then it's our fault....no charge" Who does this, it's a business, I wasn't expecting something for free. Excellent customer service!!!! If you are in the market for new tires, go check them out.
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July 2023 by Frank F.
I stopped in this morning as a new customer to have one of my tires looked at. I had noticed that the tire was losing pressure over the last two days and wanted it checked out.I was there at the opening time and was the first person taken care of. I had been a customer of another Discount Tire store in another State years ago and have always had great service from the brand.Even after being away from Discount Tire for years and after 2 cars later that they had never serviced, I was treated very professionally and with courtesy this morning. The store is very clean, the Staff were very professional, friendly and hard working.They removed the tire, inspected it and replaced a valve stem and reset the TPS and remounted it after finding nothing wrong with it.I waited maybe 25 minutes at the most and after my car was ready, there was no charge. They were experiencing computer problems and refused to accept payment for what they did for me.Discount Tire has always treated me extremely well. I'm happy that I live here in Prattville and that we have such a great resource for tire repair, rotation and sales so close.I'm a customer for life.
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June 2023 by Brenda Smith
We got the best price (by $450) from Discount Tire in Prattville on a new set of tires. A few months later, I had my car serviced at the dealership, and I thought something was off with how my car rode. Discount Tire rebalanced all 4 tires and inflated them to the correct pressure at no cost. Problem solved! They are knowledgeable, professional, and give excellent customer service.
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June 2023 by Ernest Rockwell
I recently had the pleasure of visiting Discount Tire in Prattville, Alabama, and I cannot speak highly enough of my experience. Before coming in, we spoke with Will, who worked with us to find the right tires at the right price, matching and then beating the prices of competitors. Then, from the moment I arrived at the parking lot, the staff (Michael) greeted me with warm smiles and a genuine willingness to assist me. While I waited for my car, the manager, Adam, came out and introduced himself as one of my neighbors and engaged with me in thoughtful discussion, as it was near to closing time. The service I received was nothing short of exceptional, and I left feeling like a valued customer. In fact, because of the fine service, I completely forgot to ask to have them toss the old tires in the back of the car, as my wife wanted them for planters. When I got home without them, she called the store, and Adam was kind enough to drop them off on his way home. That is true customer service!First and foremost, the staff at Discount Tire in Prattville are incredibly knowledgeable. They listened attentively to my needs and provided expert advice on which tires would be best suited for my vehicle. Their expertise and guidance helped me make an informed decision, ensuring I left with the perfect set of tires for my specific requirements.The tire selection at this location is simply outstanding. Whether you're looking for all-season tires, performance tires, or something more specialized, Discount Tire in Prattville has an extensive range to choose from. The quality of the tires available is top-notch, with leading brands that offer both durability and performance.What truly sets Discount Tire apart is their commitment to customer satisfaction. The entire staff went above and beyond to make sure I was happy with my purchase. They even offered to mount and balance the tires for me, ensuring a smooth and hassle-free experience. Their attention to detail and dedication to providing outstanding service truly impressed me.Another aspect that deserves praise is the pricing at Discount Tire in Prattville. True to their name, they offer fantastic discounts that make tire shopping incredibly affordable. I was pleasantly surprised to find that their prices were highly competitive, and I felt confident that I was getting the best deal possible.The facility itself is clean, well-organized, and equipped with the latest technology to efficiently handle tire installations and repairs. I appreciated the comfortable waiting area, where I could relax while my tires were being serviced. The team worked efficiently, and I didn't have to wait long before my vehicle was ready to go.Discount Tire in Prattville, Alabama, is a shining example of exceptional customer service, an impressive tire selection, unbeatable prices, and a knowledgeable staff. Whether you're in need of new tires, tire repairs, or just expert advice, I wholeheartedly recommend this establishment. They will undoubtedly surpass your expectations and leave you with a positive and satisfied feeling. I will definitely be returning to Discount Tire for all my future tire needs.Thank you, Discount Tire in Prattville, for providing an outstanding tire-buying experience!
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June 2023 by Rebekah Andrews
They are awesome! Got me in and out within 40 minutes. Micheal was amazing and nice, asking how our day was etc. 100% will be back again!
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June 2023 by Christopher Moss
They were fantastic... and very friendly. I'd use them again if the need ever came up again. And, yes, I would recommend them to people.
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April 2023 by Elizabeth theriault
This was my first time here. I had an appointment for 815, and due to bad weather and needing new tires, I ran a few minutes late and still was out by 9. Let's face it, time is money, right? Second, the employees were so friendly and considerate. It was like the chicken fil a of tire stores. They didn't try to upset me or convince me I needed something I didn't. And as a woman I especially appreciate that. They listened to what I wanted and went above and beyond the whole way. They definitely got a long term customer.
