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June 2024 by natalie broussard
My experience at this CVS Cobbs Ford rd. location is pleasant. The pharmacy department isn’t always pleasant though. It is a clean store. Sometimes a greeter will speak. I still would recommend this location.
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June 2024 by Michelle Graham
Always friendly, prescriptions filled in about an hour. And they treat you like family. ?
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May 2024 by Mac 10
No line, no wait! Great Customer Service on the day and time I went.
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March 2024 by Patty Reed
CVS pharmacy on Cobb Ford won’t answer their phone and I have held twice for 30 mins. CVS on Main Street has 2 rude ladies in the pharmacy that needs to find a different job and maybe they will be nicer. Don’t say bad day cause it is every time snd not just to me.
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January 2024 by Lettie Banks-Jones
Always nice when I come in. Pharmacy just needs to upgrade their computer system
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January 2024 by Susan Stimpson
Justin & Jace make this CVS shine. Very professional, knowledged, patient & pleasant. My experience was above norm due to their willingness to help & desire to please.
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December 2023 by Kirby Thompson
The Pharmacy staff is excellent, but the store has trouble retaining them for some reason. Consequently they are harried. Took almost 2 days to get my Flu medication after diagnosis. Meds late to diagnosis happens often due to poor manning. Not enough to process Rx's and wait on clients. Don't know why they quit. Check for toxic leadership. I hope that's not the problem.
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November 2023 by Brandon Woodruff
I never post reviews, but this has to have the worst pharmacy dept. out of any CVS I have visited. Staff is rude and have NO idea what is going on. I have been by 4 times over 3 days to get my prescription and been told everytime to come back tomorrow. BUT the kicker is having to argue about getting the prescription filled then basically being told to go away til tomorrow. Checks depth my doctors and I have 6 more refills left on the RX. Call their customer service dept get the same run around. DONT USE THIS CVS
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November 2023 by Randy Butts
I just started shopping in this store\nbecause ! just moved here. I was\npleasantly greeted by a nice young\nman, Deron. He was very nice and\nasked me if I needed any help. The\nStore was very neat and clean. The\nStore Manager Ray greeted me and helped me find what I was looking for. I will certainly be shopping in this store.
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September 2023 by J A
The pharmacy here is a joke! They are slow and incompetent! Take your business elsewhere.
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September 2023 by toxie robbins
After my wife dropped off her prescription, then returning twice over 2 hours, I returned to be told it would be another 30 Minutes. After 20Minutes, the customer ahead of me, who had been waiting more than an hour, inquired on his order to be told, “30 more minutes”. I then inquired if it would be another “30 minutes” for my order as well. The worker’s exasperated response was, “we are no longer comfortable filling your prescription and you will need to go elsewhere”. INCREDULOUS. This pharmacy is not functioning and the people working here are operating as if their customers are the problem. Total fail.
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September 2023 by J C.
The pharmacy here is a joke! They are slow and incompetent! Take your business elsewhere.
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August 2023 by Dennis Emmons
Nice, friendly helped me out today.. My local CVS was out of my prescription in another town. So Prattville had it and they got Right on it helped me and the other store out... 5 Stars everything was perfect.. Thanks Prattville,
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July 2023 by Kristi Alford
Oh... Justin was awesome. He taught me how to print items and pictures off my phone. Took his time and was very patient with me. Can't leave Ms. Kelly out.... she was great. Both went past the call of duty to help me. I also observed how they both really took their time and patience with other customers. The elderly customers love them also. Very kind. Extremely patient. You do not see employees take pride in their jobs anymore.
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May 2023 by Tina Stark
The staff is very friendly both in store and the pharmacy. You are always greeted with a smile. Store is very clean, well stocked, very organized.
