CVS on Cobbs Ford Rd. offers a mix of experiences. The store is clean and well-organized, with friendly staff members who are often willing to help. Customers have praised employees like Justin, Jace, and Deron for their professionalism, patience, and willingness to assist, making visits enjoyable. However, the pharmacy department has faced challenges, particularly with staff retention, leading to delays in medication processing. Despite these issues, many customers appreciate the efforts of the pharmacy staff and the overall atmosphere of the store. Some have reported that the leadership may be a concern affecting employee morale. Overall, the location is recommended for its helpful staff and neat environment, even if the pharmacy experiences occasional hiccups.
My experience at this CVS Cobbs Ford rd. location is pleasant. The pharmacy department isn’t always pleasant though. It is a clean store. Sometimes a greeter will speak. I still would recommend this location.
June 2024
Always friendly, prescriptions filled in about an hour. And they treat you like family. ?
May 2024
No line, no wait! Great Customer Service on the day and time I went.
