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September 2024 by J Windham
Had a great experience with Jay Gregory at Stivers CDJR in Prattville. The staff took great care of us and we love the new Grand Cherokee. My wife is happy and my daughter is happy that she will be getting her old Durango.
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August 2024 by Drew Chapman
BEST SERVICE EXPERIENCE. ANGIE WAS VERY ATTENTIVE AND GOT ME IN AND OUT. BEST SERVICE WRITER I'VE EVER HAD. THE EXPRESS TECHNICIANS WERE ALSO VERY OUTGOING AND THOROUGH. I WILL NEVER GO ANYWHERE ELSE FOR MY SERVICE.
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August 2024 by Gary Whiteside
Great job changing oil and rotating tired. Nice place to wait. I only trust Stivers to maintain my vehicle.
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August 2024 by Randy Stephens
i have purchased 2 trucks from Stivers in the last year. The first was a personal truck. My sales rep, Micah Hollis was great to work with. I decided to go back to see Micah when I need to get a company truck. Once again, Micah was great to work with, along with Shelby Parker and the rest of their team. I hope to have a long relationship with them.
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August 2024 by Duane Jordan
Tip was very nice and professional.
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August 2024 by Jasmeka Robinson
Cj was amazing sale person, you guys was great with everything
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August 2024 by Daniel
If Stivers Jeep Dodge Ram wants to improve, they need to start by eliminating the deceitful and predatory practices in their finance department. It's utterly unacceptable to take advantage of customers, especially those who are elderly and in poor health, by slipping in additional charges without full transparency. The dealership should enforce strict policies requiring clear, honest communication of all costs upfront, and ensure that no customer is pressured or misled into signing anything without a thorough explanation. Additionally, your finance staff, particularly individuals like Joe Scrivner, should undergo immediate retraining or be held accountable for their unethical behavior. This kind of conduct is not only disgraceful but also damaging to your dealership's reputation. If you want to maintain any sense of integrity, you must prioritize ethical practices over squeezing every last dollar out of unsuspecting customers.
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August 2024 by Michael Cohen
James and Trey made my purchase very easy to get my first Ram. What a great vehicle.
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August 2024 by Monica O
We took our Jeep for an oil change and tire rotation. We were greeted by Angie. We were in and out within 30 minutes, less time than anticipated. Angie has assisted us in the past and is a great service advisor.
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August 2024 by William Hinton
Tip Fallon was amazing. She was very nice and very informative.
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August 2024 by Rosh Don
Do not do business with Stivers CDJR they have some very shady practices. I bought a car from them in May 2022 and brought my own financing but they insisted they wanted to do it in house. I allowed them to do it and after the deal they didn’t give me the gap insurance I asked for and had on my first deal. I then spoke to Robert Mundy who told me he would fix the issue, he later told me to come to the store and sign GAP paper work from Warranty Solution. Fast forward 2 years later I refinanced the car and then called the GAP company who said they sent the money to the Dealership. Only to then go to the dealership and find out that Stivers cancelled the GAP from July 2022 (2 months later) without my knowledge. So for two years I’ve been driving around unprotected but fortunately for them I didn’t end up needing the GAP insurance as I surely would have sued them for every penny. I have all our emails and the contract for the situation. Please think twice before doing business here I thought they were better than brewbaker but I was dead wrong. In the end the shady business practices you guys have will catch up to y’all. After buying a $60 k car from them for sure this business will never get a penny from me or will my car go their to be serviced again. I’ll make sure I spread the word to dodge and everyone in the city who speak of doing business with them.
Buyers beware!!!!
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August 2024 by Brandon Smith
Really great people and bought 2 cars from them!
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August 2024 by jon Giles
Had a fantastic customer service experience with Trey. His no pressure style was perfect for my family and I. They found additional discounts for us with asking and ensured we got the best price available for the Waggoner.
We had bad experience with the team in Troy. Stivers, with Trey leading, definitely made us feel at home and will use them for our next purchase. Great job.
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August 2024 by Rob McClellan
Buying a car sight unseen was extremely easy with Stivers Shelby parker
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August 2024 by Nomfundo Davis
Very disappointing business, I saw the vehicle many times on the internet ads made inquiries about buying the vehicle we ran through the numbers also with my trade over the phone, the salesman also sent me pictures and video of the car and they told me it’s still available and I knew that’s it been in their lot for a minute we had appointments and stuff coz they wanted me to bring in my trade so they can physically look at the vehicle and it’s was still fresh Pluz low mileage. We stayed in contact with the salesman and the day before my appointment I called in to tell them I was coming and asked if the vehicle is still available he acted like he was checking little did he knows that’s they sent it to auction ? but never told me anything and if I didn’t call and confirm they will have still never ?? says anything to me long story shot they just wanted me to go ahead come in the dealership and tells me in person that they sold the car wasting my time so they be trying to make you purchase something else like he told me on the phone like duuuh I know what’s I want don’t try and convince me to fall for something I don’t want and I wish all of us consumers can learn something about this typer business because at the end of the day they be ripping us off , we loose they gain when purchasing a vehicle so let’s make sure we get what we can tolerate let’s not fall for dealerships lies and also them wanting you to come to the shop knowing the vehicle sold wasting your time because they wanna convince you getting something else