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June 2023 by Halie Syx
Absolutely sick of this place , they lost the paperwork for the plot my mother in law had , my husband passed unexpectedly and we were all very much grieving but she had to go in the back and look for it herself , they were trying to add more money then what was left to pay , the older gentleman helped us and we had to fix alot he kept writing stuff down wrong. They left a five inch drop on his grave after it rained for MONTHS with both me and his mom begging them to fill it , anyone could have easily broken an ankle .The part I'm most upset about is the fact they keep stealing my husband's grave decorations, there is no grass on his grave and they still keep taking his things I understand old dead flowers but they have taken expensive arrangements one day after I put them out , I have been up there twice to complain and they always say they won't do it again , it all goes on a old nasty rotten trailer in the far back and just slung into a pile of peoples loved ones belongings , I understand they need to cut grass but I keep everything tidy and out of the way , no excuse as to why my flowers can't stay for even a full day half the time. I'm convinced they are just wanting us to pay for a headstone through them cause they told us they would leave it all alone if we did.
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May 2023 by Tony Skipper
NO COMPLAINTS THEY DID A WONDERFUL JOB WALKED ME THREW THE PROCESS THOUGHT IT WOULD B STRESSFUL BUT IT WASN'T EVERYTHING WENT PERFECT FOR MY SON AND I BURYING HIS MOTHER MY WIFE THANK YOU PATTERSON AND ASSOCIATE'S
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January 2023 by chyna s
Super upset at this place the funeral was rushed the funeral man David is not very pleasant and not very nice super disappointed when considering I just lost a loved one
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November 2022 by Jessica Hyde
I am not sure why my family always picks this place as the people to handle our final arrangements. Over the years, my family has used them 5 times and it never gets better. We have been rushed through a funeral and the burial because they had another to attend. We have been denied to view our passed family member because of the condition of their injuries and body. I understand you can’t have a public viewing but when you ask to see your family member, there is no law against it. It’s part of the closure process. Mr. David Kuckels has mostly been the employee that oversees our funerals. He’s rude, lacks compassion and just makes the funeral business look even more disgusting by proving the funeral industry is all about money.
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November 2021 by Tasha Thompson
Not familiar with anything down south. Had a HORRIBLE experience with the funeral home where my Father's service was (March).. For the Cremation my dad was brought here to Patterson-Forest Grove.Came here to watch my Father get Cremated-- ABSOLUTELY STUNNING place. Beautiful land. Beautiful inside. Friendly and respectful people working there. I got to talk to the owner; and I told him I was from WI. I said if I ever chose to work for a funeral home I would want to work for his.. & I had such a GREAT POSITIVE experience here; that I have gone into the Funeral Industry to help make a difference and be a positive face for people who are going through a hard time. If you are reading this.. thank you for making the process of losing my Daddy (Clough) just a little bit easier!
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November 2020 by diana pennington
We lost our 23 yr old to cancer. From the moment we walked in to check prices and the facilities, we were treated with the up most care and honesty. They were very patient with our many questions. He had lost so much weight and was so skinny. We were so pleased that was not the final memory we had of him. Extra attention was performed for his appearance. We are most grateful for this.We had a larger crowd then we anticipated with small children. Hospitality was extended to us in every way. His services were executed with precision, including the graveside ceremony. He was a member of several car clubs. His friends were allowed to drive their cars there and pay homage to his memory.If and when we need funeral services again, Patterson's will be where we go. I truly would recommend Patterson's to anyone who have the need.
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November 2020 by Wayne n Barbara Frye
We had the occasion to use this funeral home recently due to the passing of my mother. We were so overwhelmed by the personal service they provided. They were very professional, caring and kind throughout the process from pre-arrangement to the graveside services. They went way beyond the normal service treatments to our whole family. If you or have family out in the Pleasant Grove, Hueytown, Bessemer and surrounding areas, we would sincerely recommend them at your time of need.
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November 2020 by bill franklin
Mr Tim Patterson and his staff took care of my mother during the covid 19 pandemic. They did the best they could during this very difficult time. I really appreciate and highly recommend them.
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November 2019 by Aimee Raggio
Tim and his team made this process as easy as it could be. They are professional and compassionate. We are grateful for their guidance as we walked through my brother’s funeral planning and service.
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November 2019 by Helen Clevenger
Mr. Tim Patterson and hie team did an excellent job with the funeral for my son. His kindness and humor made a difficult situation easier to handle.
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November 2019 by Brian Raggio
Tim did a great job with the recent funeral we attended. He is respectful, friendly and attentive.
